"Updated review and feedback"

Customer service provided detailed emails however was not able to use the templates. Perhaps stream lining the builder further could be helpful.

"They refuse to give refunds for their "builder""

Not a drag and drop builder as advertised. I feel scammed as I was looking for something user friendly. You need to have extensive coding experience to even getting it to work, and even then, all you get are templates that have a set spacing for every little component - you can't design your own site at all beyond filling in text and images in the existing spots. I was not given a refund because apparently I downloaded the template... How was I supposed to know what I was getting if I didn't try it out? The advertising is definitely misleading... You get what you pay for. For a low price, you get a non functioning, purchase of templates that don't allow much customization. The worst part is blaming me as the customer for downloading their product to try and refuse giving me a refund.

"i feel robbed !"

Hello, I bought this Novi Builder
I don't know why you decided to charge me twice
I have no idea why I didn't get an email with the software I was thinking of purchasing it for my agency and each of my employees... I wanted to try it out how it works but I guess I don't want to know anymore so you took money out of my account twice I don't want to think of anything else but give me my money back and good luck with that....

"Slimy support on a dated website builder."

When I bought this, I was under the impression that a person with relatively no coding experience could work effectively with the drag and drop builder that is inside of this tool but that turned out to be wrong.

This software is quite dated and there are better alternatives out there outside of this tool. They haven't updated this tool in 2 years.

I asked for a refund within my 30 day period and they waited until my 30 day period expired to address my refund request. That was a very slimy thing to do.

Also, I downloaded their website templates and they consider that to be grounds for a refund refusal. Who buys a website builder for lousy templates? I want to build my OWN creation.

I do not recommend this product at all. Look elsewhere.

Edit to address their reply:

My server worked just fine with the builder. It's the builder itself that's not worth using.

I obviously contacted support. I had to try to communicate with them because I wasn't satisfied. Support is slow, as I already said

I already mentioned that I downloaded templates. I wouldn't buy this just to download templates. Who pays $200 just for templates? Maybe someone does but not me. I was buying a website builder.

I'm not the only customer dissatisfied. Check out their Facebook page.

"Easy-to-use!"

I really like that product :) it makes the process of building website easier. I hope you guys will keep it up-to-date! 5 stars ;)

"BEWARE! It's just a scam."

On the surface, from the website and everything you read, it seems like this product is real and useful. However, I'm not even sure this product works. You do get a download when you pay for it, but I'm a software developer at a top tech company in the SF Bay area and I could not get it to work. To even use it you need apache and php, so this "no code" drag-and drop website builder definitely requires at least intermediate server administration skills. I tried to get help, but all they have is their facebook page and a fake ticket website they don't respond to. It looks like someone installed the most basic support software and left it at that. My ticket on their support site was simply deleted without a response after 2 days. I requested a refund per their 30-day guarantee and got no response. The product doesn't work and no one got back to me so it's pretty clear it's a giant scam. I don't trust a single review here — I bet they were just made by the creator in an effort to make it seem like people use and enjoy his product. Beware!

"Software close to perfection"

Software close to perfection

"The best builder for create website for…"

The best builder for create website for my business and my clients. novibuilder have modern panel, have so many components that i need to build a responsive website, and best templates for business website

"Professional help that took care of my…"

Professional help that took care of my exact problems, with a clear explanation on how to resolve them going forward.

"Had a debugging issue that wouldn't let…"

Had a debugging issue that wouldn't let me visually edit and support helped me fixed it right away! Thanks!