"Item arrived quickly and in good…"

Item arrived quickly and in good condition.

"Lovely mug"

Lovely mug - bought to replace a much loved one broken during washing - brings back happy memories of my wire haired dachshunds.

"A lovely pasta bowl"

A lovely pasta bowl with pugs around it. Great for my pug mad daughter. Very prompt service and the bowl was well packed.

"The items are gorgeous but the whole…"

The items are gorgeous but the whole shipping experience was a total disaster.

I had to pay VAT, duties and admin charges because of Brexit. My fault I should have checked it out but nevertheless some guidance or warning from the company to overseas buyers at point of sale would have helped.

Also, I ordered two items together but they were sent to me separately which meant I had to pay the admin charge levied by An Post twice!

The items really are lovely and exactly what I wanted but not for the price I had to pay in the end. The overall experience is not something I'd like to repeat so unfortunately I wont be buying from this company again.

I know Brexit is the new way with items purchased from the UK and it is what it is.... but beware...... to all of you who do not shop regularly online......of all the extra hidden charges which make items much more expensive.

31 July 2023.
Note re the above and the companys response below.

Victoria was so nice reverting to me personally to try and resolve the matter. None of my issues were really the company"s fault. I was more annoyed with myself for not checking the charges and posted the review in haste.

Her products are lovely so if you are an overseas buyer, and calculate the charges in advance and are happy with the overall cost, I would certainly recommend them. 😉

"Brilliant product and quickly…"

Brilliant product and quickly despatched. This is my favourite mug and having broken my previous one I just had to replace it .

"cartoon"

the process was efficient

"Very friendly and personal service will…"

Very friendly and personal service will definitely be back!

"Definitely recommend"

Received my order in time and kept informed at all times. Items ordered are just as in the photos. 100% all areas.

"What I bought was a well-received gift"

What I bought was a well-received gift. The fragile parcel arrived promptly and intact. What's not to like?🙂

"Easy to order quick delivery"

Easy to order quick delivery , sorry that some items are sold out .