"Frequent Errors, Threats, and a Complete Lack of Professionalism"

Our experience with this property management company has been consistently unsatisfactory. We encountered frequent issues with invoicing, including frequent amendments and subsequent credit notes, leading to significant confusion and discrepancies in their accounting records. Today, we experienced a particularly frustrating incident where we received threats of legal action regarding an invoice that had not even been issued. After four months of attempting to resolve this matter, we finally received the invoice today.

"This company strung me along for 3…"

This company strung me along for 3 weeks saying a tenancy agreement couldn’t be produced in a shorter time period when the truth of the matter was they were in discussions with the owners about doing a completely different development to what the owners had initially agreed with me.
Unprofessional, dishonest and disingenuous to say the least. But hey I’m sure they sleep just fine.

"Difficult company to work with when we moved out"

They never repaid our deposit. Wish we never rented a unit from them they were a difficult company to work with when we moved out

"Service charges doubled and unclear"

Fi Real Estate management took over the management of our apartment block and they have hiked the service charges insurances and ground rent.

Service charges doubled straight away. Insurances doubled as soon as they took over but we managed to get it reduced after coming together as residents.

The service charge was not clear despite asking for a full breakdown.

"Terrible place to work"

Terrible place to work. You’ll have your soul ripped out of you if you work here. Great people are fired on ‘firing Fridays’ and they have a high staff turnover. Management intimidate and bully staff creating a suffocating environment. They’re asking us to leave positive reviews too - ironic!

"Fantastic team at Head Office"

Fantastic team at Head Office, really helpful when talking about our new warehouse

"Fantastic Company to work for & very…"

Fantastic Company to work for & very supportive :)

"HQ, Chesterfield "

I work in the building at HQ and Jan is so lovely, helpful and knowledgeable! Nothing is too much trouble for her!

"Love the HQ in Chesterfield"

Love the HQ in Chesterfield! The building is always clean and well-maintained and I love the coffee bar at reception. Most of all, Jan is absolutely amazing - such a lovely and helpful person, we all appreciate her so much :)

"We’re really happy with our new unit…"

We’re really happy with our new unit and to be a tenant at Winnington Business Park. We’re also proud that our landlord, and FI Real Estate, actively encourages and supports ambitious startups in the North West!