"Knight in shining armour ! "

David - my knight in shining armour at 2am this morning!

David was professional, funny and made me feel at ease after a cold and stressful evening!

Really appreaciate his help, kindness and his conversation - nice vibes!
Great technique with getting my car in an awkward spot at the drop off too!!

"Extremely appreciative customer"

I would like to forward my deep appreciation and gratitude to the excellent professional service I have received from Mikail and Huseyni. My car was recovered to Vauxhall garage in east London by Angel Recovery on last Saturday. Both guys have been out of this world for their coordination and determination to get the car out of an awkward parking place. We couldn't move the electric car so they had to use every tool in book to get it to the truck. Not to mention the harsh cold temp at night. Thank you so much. Very happy and grateful.

Abdulrahman

"Dangerous Driver!!!"

A similar experience of bad driving to 'hammershud' below. A company recovery truck driver dangerously tailgated x2 cars (at over 80mph), then made highly offensive gestures to them as he overtook. Finally, he forced his way into traffic on the off ramp at the last minute. Highly dangerous and a VERY bad advertisement for their company. VRN: MH73 NGX, DTG: 11.33hrs Sat 9 Nov, Locn: M40 (Oxford ring road). Having once run a transport business, I'd have sacked this driver on the spot if he was one of my employees. They need to get a grip before this fella kills somebody.

"Reckless drivers"

Was dangerously cut up by one of their recovery trucks driving like a nutter trying to save 2 seconds. Had on dash cam but couldn't get clear number plate so police cannot action. Drivers like this have a habit of driving dangerously, so I will report if I see again. Avoid if you don't want your vehicle put at risk by drivers like this!!

"Mustafa’s customer service, impeccable "

My tyre burst after going over a pot hole. I had run flats so was very confused. I Used angel through AA, Mustafa was amazing he came quickly and was very knowledgeable with the information he gave me. I’m a women who’s tyre burst at 1in the morning, mustafa was so kind and friendly made me feel very safe through out the whole service. I can’t recommend him enough. Ever recovery guy should take note on his customer service, impeccable. Thank you!

"Ron is a proper joke in that company."

Like another customer mentioned they exploit their workers as much as possible. Ron seemed like he was the mechanic but then I found out he was the manager.
Mo seemed like a nice and polite person to speak with while Ron behaved unethical.
Some of their merchandise break faster than others. Sliders are a complete waste of money.

"Absolutely Brilliant Service"

I had a totally flat tyre at home and Kwik Fit could not arrange a call out for anyone to come out for FIVE days. Angel Recovery came within two hours and were supposed to take my car to Kwik Fit but Rashid from Angel Recovery told me that he thought he could fix the tyre. Within half an hour he had fixed the tyre and pumped it up to the correct pressure. What Kwik Fit could not do for five days, he did in a couple of hours and I am so grateful for the time and hassle he saved me. Could not recommend them enough!

"I wish I could give zero stars"

I wish I could give zero stars. DO NOT DEAL WITH THIS COMPANY. Definitely never work for them. They exploit their staff. Keep 3 weeks in hand and when you leave you have to wait 2 months to receive it. Plus they will use any excuse to deduct money from your pay. They also have people working for them who have no experience in mechanics carrying out roadside repairs. This should not be allowed.

"License plate fixed quickly"

Had Ozzy Ali from Angel Recovery come along to fix a license plate that had fallen off, dispatched by Volvo Roadside Assistance. Since my car was parked at home, this wasn't an urgent assistance requirement. I agreed to wait 1.5 hours and the recovery vehicle arrived pretty much on time. Ozzy was able to get the license plates securely affixed without much issues and resolved in about 10 minutes. Appreciated the speedy fix!

"Racism is rife"

Racism is rife. Uniquely Indian company. Had same problem with company called CLS (Amazon supplier) where all the white people were replaced by Indians and even the manager, a guy from Ghana, excellent at his job was replaced by an Indian. This company is worse. They discriminate from the get go. And do not pay what they call training. Meaning you get out there and do the job but no pay. AVOID AT ALL COSTS.