"Santal 66 Diffuser smells amazing"

Santal 66 Diffuser smells amazing!
Postage delivery took a littler longer than I hoped.

"Prompt delivery"

Prompt delivery, packaging superb

"Was good, now I’m disappointed"

I have purchased many times with Scent Australia but my recent experience was terrible. I placed an order in November 2022 and was then told the product was out of stock after contacting them asking where my order was. I was told the item would be sent when it was in stock - that took 6 months and multiple emails where they kept pushing back the time it would arrive. Now I’ve been sent a diffuser with an empty glass bottle because the oils we have purchased previously don’t fit the machine. How am I meant to swap oils around if you’ve only given one empty bottle? Im disappointed with the quality of the machine that I was sent 6 months after I paid for it.

"Good friendly service."

Good friendly service.

"Beautiful fragrances and fast shipping"

Beautiful fragrances and fast shipping

"Scent Australia goes above and beyond…"

Scent Australia goes above and beyond when solving issues, they are a pleasure to buy from. Beautiful products. I use other brand water diffuser vibrating type and add 8 drops of Scent Australia oils, I turn 3 on with different scents in different rooms that way the change from room to room is noticeable and you don't get desensitised to scent during the day. Love these oils. They are quick getting orders sent out.

"Fast service"

Fast service. Amazing scent and packaging

"Great customer care."

Great customer care.

"The diffuser is clearly a faulty…"

The diffuser is clearly a faulty product. I have had 2 replacement models sent out and the last one with 1 empty bottle that I'm supposed to fill which means I can only have 1 scent dedicated to this diffuser. This is not how its described on the Scent Australia Site.

"Fast shipping and service !"

Fast shipping and service !! No fuss.

Excited to use the lovely packaged product.