Kitchway
john liddiatt
"great item"
great item delivery on time and no problems
andrea jago
"Excellent service"
Excellent service, fast efficient delivery, good quality value for money candles, look classy on the tables for our church conference. Will buy again 😃
Jeromy Drake
"Item arrived on time and was as…"
Item arrived on time and was as described
Christopher Prentice
"Absolutely atrocious."
This unprincipled and incompetent company has no regard to its contractual duties and is contemptuous of its customers.
I purchased an item unqualifed by restrictions for "next day" delivery. The company advised me that the parcel was "on the way" and I stayed in all next day only to have my time wasted.
The day after the failed delivery I sent an email (because the company never answers the telephone) to inquire about the status of the order as the only tracking information was a QR code and I do not have a smartphone. I was advised that delivery for the item was 3-5 days. Thus all the information provided hitherto was untrue.
I rescinded the contract and requested a refund and confirmation. Of course I never received confirmation but the parcel arrived out of the blue six days later when I just happened to be at home. Appalling!
When I commenced my order I was offered 5% discount only to be informed later that the offer did not apply to my purchase.
When I was completing the payment process the company solicited a tip with suggested amounts. This was at a time when I did not know what sort of service I would receive and in any case it not the industry norm. Gratuities are quite inappropriate in a contract for the sale of goods. Such unprofessional conduct was a signal that I was dealing with a third rate company and with hindsight I should have aborted the transaction and avoided a lot of inconvenience.
Deirdre
"Great customer service, quick delivery"
This company had the US top loader washer and tumble dryer that I couldn't find elsewhere. The machines arrived within 3 days and Chaji was on the phone and/or email whenever I had a question.
These machines are great quality and now installed working perfectly.
I would certainly recommend this company
CJ
"Order delivered on time"
Order delivered on time, my commercial oven works fabulous.
Great customer service and easy company to deal with.
Hatchet Inn
"My goods still haven't arrived"
My goods still haven't arrived
Stefan Ried
"tax need to be paid"
all good, tax payment was not transparent.
Judith Rodgers
"The china is beautiful and the service…"
The china is beautiful and the service was outstanding.
Two of the plates arrived damaged. I emailed the company on the Friday afternoon after hours and I received replacements on the following Tuesday.
Thank you.
Jamie
"Highly recommended "
1st time ive used this company but very impressed. Quick delivery, reasonably priced and quality products. Highly recommended
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