"Intermediary Service"

I only have one thing to say to Land Bay...

Charlotte Higgs from the intermediary team deserves not only a pay rise, a promotion, and commendation, she also deserves the utmost recognition from her higher ups.

I've been a commercial broker for several years now and it's rare that I'll leave a review of a lenders services. However, it would be a grave injustice if I were not to leave a review of the ABSOLUTELY lovely experience that I've had from Charlotte today.

After being let down by another lender who sung their own praises about being "able to do the case" and "Yeah, sure no problems". Charlotte took the time to assess the case, speak with underwriting, explain what would be asked for and her product knowledge on the rates/requirements was bang on, she even informed me of the potential valuation data being slightly skewed due to recent refurbishment work on the property that I was discussing with her.

"Exactly what brokers want from a lender"

From initial guidance by Rahead Hussein BDM to tell us we could do this, through to the clear and efficient underwriting by David Francis (kudos David, you were a pleasure to work with), ending up with a really happy portfolio landlord client; I have to say this organisation is great to work with!

"excellent communication"

excellent communication, proactive underwriter, easy transaction

"Placed a deal with them (Ltd Co HMO…"

Placed a deal with them (Ltd Co HMO BTL) for my clients which all went very smoothly. Was able to communicate directly with the underwriter, which speeds things up no end. Instructions from my broker contact re how to submit the case were all very clear. Very good and on the ball throughout.

"Outstanding Support..."

We've used Landbay before, as a Brokerage and always been happy with the service.

On this occasion, this was no different, with outstanding support from the Underwriter - Simrat Gill.

The case was far from straight forward, but we experienced a smooth process from our initial discussion with our dedicated contact Paula Dawson, through to Offer,

"First time in using this lender and it will certainly NOT be the last."

First time in using this lender and it will certainly not be the last. From Day 1, the BDM and Broker Support Team were extremely professional and knowledgeable and the service has been exceptional. The process from enquiry to completion was very smooth and it was great to deal with a lender that is looking to lend.

"Great service working with Dawn was a…"

Great service working with Dawn was a pleasure

"Amazing team at Landbay including the…"

Amazing team at Landbay including the underwriter Collette and the business development manager Simone!!

Thanks for all your help!!

"The ability to speak directly to…"

The ability to speak directly to underwriters gives the experience of transacting more personable and streamlined.

"Landbay are a delight to work with!!"

Landbay are a delight to work with!!

I highly recommend using them as the allocated underwriter and personal service cannot be faulted and I will always use their services for complex cases.