"We first made contact with James…"

We first made contact with James through his advert in our local village magazine. we were struggling with all sorts of issues. He was amazing, not only did he sort the problems but explained things in language we could understand.he has helped with upgrades the purchase of new equipment and has dealt with the issues of phones,iPad,computer and printer. James has a depth of knowledge of all things technical and always finds the solution. I have recommended James to friends and would not hesitate to recommend Tech Class to friends in the future.

"Initial impressions."

I first made contact with James last year after a recommendation from a friend. I was having trouble with my printer..... almost close to despair. Then James took control,first and foremost ascertaining what my needs were and then actually going ahead and purchasing me an HP printer which he brought to the subsequent meeting. We decided the the HP ink subscription would be the best way forward and took it from there. Wireless to IPad & Iphone.....perfect. Consequently James sorted out my Email server problems - such a relief and handled professionally with excellent technical knowledge in a very quiet way. For me,being able to talk things through with James,knowing he has the depth of knowledge to find a solution is very satisfactory . I would not hesitate to recommend Tech Class to friends and colleagues in the future.

"I have been relying on James of Tech Class."

I have been relying on James (Tech Class) for a number of years. I am so glad that I made contact with him. James has always shown a great deal of patience in guiding me through the things I need to know to operate my IT systems efficiently. In recent months I had extremely poor broadband speeds and other related matters and received virtually no useful help from the foreign-based customer service departments. With my consent James took over negotiations with them and by his forceful but always polite and concise conversations we achieved some progress. After careful thought I decided to change the broadband provider, once again James pointed me in the right direction and was very hands-on in establishing the new system. Due to the age of my computer I decided to purchase new. Again with his knowledge of my usage and requirements he was able to recommend suitable equipment. He carried out the transfer of all data from the old system to the new.
James has a vast knowledge of IT matters and I have never come across a problem that he could not solve. He has a very pleasant personality and never makes me feel inadequate or uses complex technical language. He simplifies everything.
I would recommend James to anybody who is looking for a "safe pair of hands" when it comes to matters of computer use.

"An excellent service"

James provides an excellent service. He is very knowledgeable and is able to identify and resolve issues quickly. He is happy to liaise with 3rd parties i.e broadband and software providers if necessary and will do so with determination to ensure a successful outcome. He is also happy to discuss options if new IT equipment is required. He is very patient and explains things in a way which can be understood. I have no hesitation in recommending him.

"In all honesty I couldn't have managed…"

In all honesty I couldn't have managed without James McCarter. He has been so helpful beyond measure, unbelievably patient, very kind and very professional. I had very little experience and knowledge when it came to using my PC but with James my confidence has grown and this has all been down to him.

"Tech Class"

Like many other people I can find my way round a computer but have very little technical know-how. This is where Tech Class comes in.
If you need help with a technical problem or advice on something you don't understand, then give James a ring and he'll arrange to visit you as soon as possible. He's extremely knowledgeable, efficient and friendly. I have known him for 3 years now and have often been near panic when somethings gone wrong with my computer, but he has always sorted out the problem.
Thanks James.
Jean Gafney

"James Mccarter has been my tech advisor …"

James Mccarter has been my tech advisor for some years now. I recommend him to anyone who needs help with any technical problems because he is the best I have ever found in his class. The best part of his help has been consistently. He has the rare ability not only to solve any problems for me, but he has the rare ability to help one to understand the solution and to learn from him, but explains in words I can follow. Most of the books or technicians from my experience seem to show how clever they are in terms I could not follow.if you need help, try James.