Prospa

Money & Insurance
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872 reviews
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Customer Reviews about

Prospa

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Jemma Mcmillan

5.00/5.00

"Completely blown away by the service…"

Completely blown away by the service and speed at which I received my loan! Very professional and I highly recommend.

21/08/2024

Praveen Yadav

1.00/5.00

"TAT for direct debit very very poor"

TAT for direct debit very very poor

17/08/2024

Jonathan Wright

5.00/5.00

"Fast and efficient service with…"

Fast and efficient service with friendly and helpful staff. You took my situation seriously and I’m pleased you were able to help

14/08/2024

Joe

5.00/5.00

"Very fast and straight forward process"

Very fast and straight forward process. Helped me get some quick finance a couple of times now for my business. The process could not be easier and smoother. Money within minutes after signing the terms.

14/08/2024

Denis Keeffe

5.00/5.00

"friendly and customer focused staff at…"

friendly and customer focused staff at Prospa - thanks

14/08/2024

me me

5.00/5.00

"great business recommend."

great business recommend all the people were super nice to work with 5 out of 5 stars

13/08/2024

Noel

5.00/5.00

"Good Introduction"

The sign up procedure from the beginning to getting confirmed was easy and no issue, all our questions were answered and we had no issue at any stage

Adrian was most helpful and answered and assisted with our queries in a very professional manner.

12/08/2024

EPM PRINT GROUP PTY LTD

2.00/5.00

"Dissapointing communication"

The communication I have received from our Account Manager - Grace Sagita, has not been effective at all. I have had no response yet to numerous emails and phone calls that I made to her over the past few days. I am still waiting for approval on an additional $35k loan which I have still heard nothing on. If I dont chase Prospa, nobody gets back to me. Very frustrating...

10/08/2024

Scott Chappell

5.00/5.00

"Great experience from a great company "

Great staff with expert knowledge. Fast and efficient service. These guys have a can do attitude and are always pleasant to deal with. I wouldn't use anyone else.

09/08/2024

Sam

1.00/5.00

"In my experience with Prospa I would…"

In my experience with Prospa I would highly recommend no one request a loan with this company. I had a great relationship with prospa until a builder went into liquidation. Instead of working with me prospa added over 4500 of fees as I was unable to make my payment on time even though I had sent emails explaining the situation. Legal notice after legal notice, many threats to sue and pretty much destroyed my company. I have finished paying all principle and interest but now I’m stuck paying over 4.5k in fees. I requested these fees to be dropped but was declined on more than 1 occasion. I tried to make a settlement offer which was rejected I was treated extremely poorly with prospa and continue to make threats. My business has suffered greatly because of prisons unwillingness to work with me and help me by dropping fees. Funny the name PROSPA, by business did anything but prospa with this company. Other loan companies I had loans through worked with me and helped me greatly, prospa was the only company that did not. Please do yourselves a favor and don’t put yourself in the same stress, anxiety and heartache as I did and get a loan through prospa . If I can give less than 1 star I would. They deserve minus.
My life and mental health had been greatly impacted because of this.

02/08/2024
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