"Colour was brilliant and quality was…"

Colour was brilliant and quality was really good.

"Enttäuscht vom Kundenservice"

Ich habe das zweite Mal bei Foxylocks bestellt, da ich mit der Haarqualität zufrieden bin.
Nach meiner aktuellen Bestellung wurde ich jedoch von Foxylocks kontaktiert und mir wurde mitgeteilt, dass ich aufgrund des hohen Warenwertes knapp dreimal so viel Versandkosten nachzahlen muss, bevor meine Bestellung versendet wird. Durch die zweite Überweisung musste ich auch die Währungsumrechnungsgebühren doppelt zahlen. Es gab hier leider kein Entgegenkommen, nachdem ich angemerkt habe, dass ich so etwas gerne vor meiner Bestellung wüsste und unzufrieden mit der Vorgehensweise bin. Ich habe nun knapp 30,- € Versandkosten für die Lieferung gezahlt, die sich inzwischen verspätet.
Für mich leider eine eher enttäuschende Erfahrung, auch bei dem Warenwert hätte ich mir etwas mehr Entgegenkommen gewünscht.

"Wonderful help on the Instagram on a…"

Wonderful help on the Instagram on a perfect colour match, super quick response . Perfect colour , came the next day hair feels great

"I am absolutely made up with my new…"

I am absolutely made up with my new silver clip in foxy locks, they are fantastic and I love the fact they are very unnoticeable in the hair, they are the best extensions I have bought so far. I chose Foxy locks for the perfect colour that matched the same colour of my hair that I was unable to find else where but I will most certainly be returning for more in the future 😊 1 very happy customer 💯❤️

"Order came quick all good only thing is…"

Order came quick all good only thing is money off codes don’t work on shampoo and conditioner just hair extensions I don’t buy would appreciate if it covered all things

"Service was excellent from Foxy Locks"

Service was excellent from Foxy Locks, my clip ins arrived in a lovely box with a test piece to match against my hair. The quality of the extensions was lovely. Unfortunately the colour wasn't suitable so I had to return them which was a shame (I ordered mahogany however the shade was more of a light brown colour with a hint of red, not the deep 99J colour I've ordered from elsewhere before). I received my refund really quickly. I've only knocked a star off because of the lack of red shades available...also I paid for next day before 1pm delivery however it took 2 days to reach me (Royal Mail's fault!)

"It’s perfect !"

It’s perfect !

"Ordered on the 15th"

Ordered on the 15th , haven’t received the yet

"Didnt recieve my items"

Didnt recieve my items, contacted foxy locks and I can not fault the lady who messaged be back and so quickly and helpful. But I ordered next day delivery , dont have my order still and out of pocket over two weeks later , absolutely gutted as had to go and spend more money to get some delivered. My item was delivered by royal mail and left some where , either stolen or in the wrong address and I'm just frustrated that I am out of pocket this much before Christmas

"The holy grail for hair"

The holy grail for hair! I’ve purchased three different lengths/colors in extensions and I love them all. I have the comb, and the brush and love them too! Finally purchased the shampoo/conditioner & shine spray and it’s flawless. My hair is silky smooth and it smells AMAZING! I received a sample of the hair oil and 100% will be purchasing that too! In foxy Locks we trust <3