"DO NOT BUY FROM HERE"

We are still waiting for a response from them and it’s been 4 days, no one answers the phone, we bought 3 pendants and one is missing multiple pieces and we need a replacement, and no response.

"Light fixture USA"

Light fixture USA, all lights are made in china. They have the worst return policy I have ever been a part of. They have awful customer service to go along with there awful return policy. I highly recommended no one buys from this horrific business. I'm sorry but I am just being as honest as I can. One of the worst experiences of my life, and on top of it they kept have my return money for themselves with some ridiculous $56.00 label fee that I had to pay for.

"They do not have an easy return policy"

They do not have an easy return policy. They have insane return rates and it’s over 30% of my purchase price to send back the item. Disappointed.

"Looked nothing like the picture..horrible return policy"

The fixture I received looked nothing like the photo.
I purchased the french brass crystal antique globe. the frame is covered in beads and it was very disappointing and huge! It's very big and cheap looking. I never removed it from the box. When I requested a return, Ms Leila told me it would be $523 to return it or they would give me $70 to keep it or I could try to sell it. I feel scammed and taken advantage of. I will find a way to get that cheap looking monstrosity back to them. I have a return for a light that is bigger and heavier from another online lighting company and they charged me $35 to return it so I know this company is taking advantage of it's customers, I will never shop with them again!

"This company is a scam."

This company is a scam.
The phone number associated with them is a Google phone and they don’t return calls.
Lights@lightfixturesusa is the email listed but they also don’t reply there.

Run, don’t walk….this company is a complete SCAM site

"$34 to return a fixture that was never installed!"

Received a fixture that was too small for the area I had in mind. It was never installed and now they want me to pay $34 to send it back or try to find a less expensive way to send it back at my expense! If I use their shipping label for $34 my refund will be $62.66 when I paid $96.66 for the light. In addition, they also offered me $25 to keep the light. I will NEVER purchase from them again or recommend them.

"THIS PLACE IS A TOTAL SCAM"

THIS PLACE IS A TOTAL SCAM! I need to return a chandelier that is not indicative as the photos on their site and they are refusing to allow a return because it has been installed. Customers MUST INSTALL THE LIGHT to see if it works and displays as shown on their website. The images the use to showcase this light have been retouched. WARNING: AVOID THIS PLACE AT ALL COSTS!

"Beautiful light and great quality"

Beautiful light and great quality. Looks even better in person! Perfect mix of modern traditional.

"The light fixture was beautiful"

The light fixture was beautiful, and makes our dining room look amazing. Fast shipping too

"They were super responsive and helpful…"

They were super responsive and helpful with my order and my fixture is exactly as described