"I felt very happy when I spoke to your…"

I felt very happy when I spoke to your consultant about providing me with the information for my funeral policy. Thank you very much !!

"Honesty with the person that I was…"

Honesty with the person that I was speaking too

"new to insurance of this nature"

new to insurance of this nature, D.I's representative, Shakira, walked me through all aspects, and answered all my questions in a professional and friendly manner. Naturally being to cover funeral expenses etc, I'm not anxious to test drive my policy for years, but it's a comfort to know that things like cremation and lawyer's retainers will be accounted for.

"John was great at telling me all about…"

John was great at telling me all about the product

"I got what I needed from Nathan"

I got what I needed from Nathan, who gave me all the information that I needed.
Nathan was very easy to understand & he sounded lovely.

"Great costumer service "

It was the fella who I spoke to that made it good for me he made it easy to understand . Great costumer service. It's said in the tips not to out names so I'm just gonna say the fella I spoke to deserves a pay rise

"Polite courteous friendly"

Polite courteous friendly

"Timely and Valuable"

It was informative, tailor to customers, timely and affordable. Offers more than most Funeral policies.

Aidan was very engaging, respectful and answered additional questions I had.

"When you feel comfortable with someone new to you."

Shakira was a lovely, well spoken woman, who was very patient with me. Shakira gave a very clear definition of the policy and tailored it to best suit me. I felt at ease with her and confident l had made the right chose with her assistance. Overall, a very pleasant experience talking with Shakira. Shakira would be welcome in my home , anytime.

"I found Joseph very easy to communicate…"

I found Joseph very easy to communicate with. He was explained everything to me which was really good and gave me the contact details and also at the end the policy number very pleasant person to talk to and I understood everything thing that he was explaining to me. Good employee.