MyVehicle.ie

Transportation Access and Assistance
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86 reviews
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MyVehicle.ie

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mark brady

1.00/5.00

"Utterly useless service"

Utterly useless service
Basic at best no real valuable information in the report and they charge a lot for this !
Honestly it's not even worth trying this so called vehicle check as you will be left totally disappointed
Best avoided and save the 30 odd euro for something that's worthwhile
i see myvehicle have replied looking for the ref number well i have spoken to myvehicle on numerous occasions and also emailed why after 2 months are myvehicle now looking for the information i have already supplied numerous times to them !

my original review still stands terrible service best avoided

18/10/2023

Des Shaw

1.00/5.00

"Utterly pointless, expensive exercise"

Utterly pointless exercise. Ran an Irish car check on a 161D reg. No mileage history information available- this car is an import. Silly me. I assumed that a €34 top-of-the-range check would provide a bells-and-whistles report.
No. Just the Irish history - which is zero.
Rang up and asked if they expected me to pay again for a check on it's UK history. Was told there was no UK history available for this car.
How do they get away with this s$$t?

In response:
I did state that I purchased an Irish report. What else would I request with a 161D reg.?

Given that you were aware that the car was a recent import, why would you charge me €34 for an utterly worthless report and not offer a refund when I phoned?

You say the car was registered in Germany but the reg you gave: three digits - two letters - four digits does not concur with standard German reg format.

Indeed the "Market Destination and Country of Registration:" is BLANK!

It seems I'm not the only one prone to errors, but then I'm not charging for the information.

I was incorrect in assuming it to be a UK import but, given that it is right-hand-drive, I'll forgive myself that one.

My point is that you have charged me top whack for a car 'history' that consisted of two weeks sitting in a dealership in this country. There is nothing of value to a person considering buying a 7+ year-old car.
You may consider that to be a reasonable proposition. I do not.

TO SUMMARIZE:

● The initial reg search page gives no indication that the car is an import, nor does it suggest that an Irish-only history might be inadequate.
The next page up is the payment page!

●The initial search page states that they have 'over 40 pieces of information about THIS car - NOT TRUE!

● The 'Myvehicle Team' claim that their report states that the car was first registered in Germany - NOT TRUE.

●They also claim that it is appropriate to charge €34 for a history that amounts to a record of all that might have happened to a car whilst sitting in an Irish dealership for the past two weeks.

I'll leave that to your judgement.

All this could have been easily resolved by a clearly justifiable refund - tells you a lot about the kind of people you are dealing with.

PLEASE NOTE THE FAILURE TO RESPOND TO MY REBUTTAL

06/10/2023

GERARD TINNEY

1.00/5.00

"Hi used that site last night as I had…"

Hi used that site last night as I had vrt this morning must say I didn’t get value for money. The price I got was no way near to what the vrt was. So don’t think I would use the site again a there’s no point or benefit to it

03/04/2023

Andrew McCrae

1.00/5.00

"Don't even think of using them"

Don't even think of using this lot. As per previous reviewers, their data is invention. I've full reports from garages and inspections to disprove their data but they refuse to even talk with me. Their operator Vlad is possibly the most obnoxious person I've met, refused to advise me and refused to put me through to anybody else. Talking over me continuously with "Buy another report" or "email us". I'm certain the senior person either won't reply to thus or give a huge reply attempting to justify. But no matter what, as with other reviews it's all lies.

Edit as requested: Myvehicle refused to give an explanation why a car I have owned for 20 years suddenly had it's mileage bumped up by 100000 miles and they refused to help or do anything about their rogue agent who did it. I know this because I bought a review of my own car so their assertions in their response are false.

01/12/2022

david brown

1.00/5.00

"car was reg was incorrect over a year out"

car was reg. in 2017 they started the report from 2016 so the car was showing mileage as incorrect even then they had nothing incorrect plate change etc do not use waste of money. i have asked for a refund let see how that goes

07/10/2022

James Connolly

1.00/5.00

"No Nox Data"

I wanted the Nox. It was not included. Complete rip off I want my money back.

23/09/2022

Alan BEE Elvis Jackson O' C

1.00/5.00

"Paif €60 for 3 reports"

Paid €60 for 3 reports. Phoned up because promotion codes were not working. Got abused on the phone by a rude member of staff who loved repeating my name back to me. Unprofessional childlike behaviour by the operator, I would not recommend them.

20/09/2022

David Kane

4.00/5.00

"Used the service many times, very happy with the service, I’m big on customer Service and they certainly didn’t disappoint."

Used the service many times,

22/07/2022

James Swan

5.00/5.00

"Review from someone with a car addiction."

I have used myvehicle.ie several times before buying a vehicle and it has saved my bacon before.

The staff are very friendly to deal with and I currently use no other service other than myvehicle.

22/07/2022

Ciara

5.00/5.00

"Excellent website to use if your…"

Excellent website to use if your thinking of buying a used car. Fantastic history and finance checks available on this site and I will definitely recommend this service to friends and colleagues to save them both time and money 100 % 😊👍! Keep up the good work lads!!!!!

21/07/2022
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