Mr.Wheeler Wine

Food, Beverages & Tobacco
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793 reviews
Overall Rating
Customer Reviews about

Mr.Wheeler Wine

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Rod

5.00/5.00

"Great price and prompt delivery,will…"

Great price and prompt delivery,will use again.

12/08/2024

Consumer

4.00/5.00

"Delicious fruity white wine "

The cloudy bay 2023 case we ordered is a delicious white wine, not too acidic for me.
Delivery took longer than expected which is why I removed one star because there was no communication until I email to enquiry and my order came a few days later after waiting couple weeks.
I will order from them again.

11/08/2024

Dr Colin G Kelman

5.00/5.00

"Review"

Easy ordering and prompt delivery

08/08/2024

customer

5.00/5.00

"Great choice of wines and top class…"

Great choice of wines and top class service

06/08/2024

MR HARRIS

5.00/5.00

"Great wine delivered with a smile."

Great wine delivered with a smile.

05/08/2024

customer

5.00/5.00

"Excellent wines and prompt delivery"

Excellent wines and prompt delivery

05/08/2024

customer

5.00/5.00

"Once again went above and beyond."

Once again went above and beyond.
Customer service is exceptional. Pleasures to deal with.

05/08/2024

Richard S

1.00/5.00

"Dreadful 'experience'"

The wine is just fine, reasonably priced and as good as any decent internet-based wine merchant.

But actually getting to drink it is another matter entirely.

I was advised by their carriers - APC - that the wine would be delivered on 17 July between 6 and 8 pm.

Despite being home all day, it was not. No contact or explanation.

I was then advised it would be delivered on 18th July, between 2 and 4pm. It was not.

I sent APC a polite email asking for an explanation. No acknowledgement or reply.

I was then advised it would be delivered on 19th July, between 1.45 and 3.45pm. It was not.

This farcical process continued on not one but TWO more occasions - a total of five failed deliveries where I had made arrangements to take delivery. Sixth attempt, the case finally arrived.

Going to the website for a 'real-time' tracking update, it told me that it is not available. On one rare occasion, when the system actually worked it showed the consignment a few miles away. It was still showing this two days later!

In summary, the wine is fine - assuming you ever get it.

Expecting a firm delivery date for a special occasion? Forget it.

I'm now buying elsewhere.




05/08/2024

customer

5.00/5.00

"Regional Spanish wines selection."

No fuss ordering, quick delivery, and an interesting selection of Spanish wines that the recipient was really pleased with.

31/07/2024

Guest

5.00/5.00

"Good price & prompt delivery"

Good price & prompt delivery. No complaints

31/07/2024
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