"Good communication"

I only ordered one product which came exactly as described. Communication was fab! I was informed at each stage of the delivery date and process by email and text and tracking system and delivery was on time. Great service!

"prompt delivery of quality item at a…"

prompt delivery of quality item at a fair price

"Product good - delivery arrangements not so good"

The only issue I have is with the courier - Hermes. I was out when the package was delivered and the parcel was left with a neighbour. Social distancing rules make it difficult to collect parcels from neighbours anyway but the card left by the courier was placed through the letterbox at the bottom of the door (which is never used) instead of the main mailbox mounted on the wall. Which meant I never found it. I have had other problems with Hermes so am not a fan. My neighbour very kindly walked round with the package a few days later. The item was exactly as ordered and had obviously been dispatched in a timely manner, but I did not received any dispatch notification from Plumbing World telling me who was delivering or when and there was no indication about who sent the package on the Hermes card.

"A very helpful company who kept me…"

A very helpful company who kept me informed all through the process. Polite and courteous customer service.

"Poor service"

Unfortunately despite assuring us that the goods were in stock, they were not and this caused us a serious delay. We ended up having to cancel the order and go elsewhere.

"Great service and product"

Great service and product

"Efficient service"

Efficient service, very competitive pricing and knowledgeable staff

"Shower panels"

We ordered some shower paneling that was easily the cheapest on the net. We had a few issues regarding postage but the people at Plumbing World were great and in the end we managed to pick the boards up directly from their suppliers. I will be using them again. Professional service.