Global Rokid

Electronics & Technology
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66 reviews
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Global Rokid

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David Robinson

1.00/5.00

"Really disappointed "

I’ve read a few reviews most of which are negative and my experience is no different. I really enjoyed the device in the beginning. That was after 4 months of the device working, although there were glitches. I prodded on until everything stopped working. Today nothing works. I’ve contacted the manufacturer, who is in China. At my request they replaced the HDMI cable. It came today ( 3/11/24 ). That was not the problem. I don’t think the glasses are the problem, I think it is the station. When I hook the glasses up to my iPad with the USB-C chord the glasses come on and reflect the image on the iPad screen. Again, when connecting the glasses to the station I only get a flicker of a picture on the glasses and a blank screen and that’s it. The blue light and the battery lights on the station remain on, but no picture. In short, along with the other complaints I’ve read, I give this product a resounding thumbs down. I have reached out to the manufacturer asking them to replace the station. Let’s see what they do to stand behind their product.

11/03/2024

Carlos

1.00/5.00

"Doesn't work with Pixel Phones; Rokid won't post my bad reviews"

Rokid never was mentioned in the pre-sale that these are not compatible with Pixel phones, so I spent $500+ on a paperweight. Worst purchase ever, and Rokid's customer support never acknowledged my request for a refund. They just kept sending me to instruction manuals I followed exactly and it still didn't connect.

To make things worse, this isn't even wireless like they present on websites. It has to be wired to your phone. False advertising for sure.

But the worse part is that I have submitted several 1 star reviews on their website and they will not post them. I won't be surprised if this review doesn't post either, as they actively want to hide these shortcomings from potential buyers.

Save yourself the trouble and do NOT purchase these!

11/03/2024

CIVICMINDED Lesyk

3.00/5.00

"A simple mistep really impairs this product"

Make no mistake, this is a NEARLY perfect product. Overall, I'm very happy with it, BUT it comes with one major caveat: You can't adjust the viewing angle. What this means specifically is that without the ability to independently tilt/adjust the pitch of the viewing area, the screen can be cut off from sight (in my case, the bottom portion). This is very unfortunate and seems like a no-brainer, but here we are. One the arms are set on your ears and the nosepieces are in place, the viewing area is locked in place. A simple adjustment hinge or similar mechanic would easily alleviate this because not everyone's faces and heads are identical in geometry. It's my hope that the manufacturer might recall these glasses and fix them...or maybe devise an add-on piece that can address this issue. Minimally, this issue MUST be addressed for future incarnations of this product.

Otherwise, these glasses work as described. The image is clear, the sound is decent (could be a little louder), and they're generally comfortable.

11/03/2024

Duong B

1.00/5.00

"Multiple issues with Rokid Max"

I purchased the Rokid Max along with its accompanying Rokid Station.

While the Rokid Glass seamlessly pairs with my Samsung smartphone, I've encountered issues with certain applications within the Rokid VR app. Apart from YouTube, other apps fail to function properly.

There have been persistent connectivity issues with the Rokid Station. Initially, it worked fine, but later on, issues arose such as the Glass displaying no signal when the power button is pressed, indicated by a change from blue to green light. Despite lengthy interactions with customer service to replace the connecting cable and Rokid Station, the problems persist. It appears to be a combination of hardware and software issues. Additionally, the absence of the Netflix app when using the Rokid Station is notable.

Until these issues are resolved, I would not recommend purchasing the Rokid Glass.

08/03/2024

Allan Green

4.00/5.00

"Rokid Max & HUB"

I made an earlier purchase of these products not realizing that my phone was not compatible. As soon as I realized I cancelled my order and was promptly refunded.
I upgraded my phone to Samsung S20 FE which was compatible and re-ordered. Shipping was prompt.
My main use is for watching 3D movies and I am completely satisfied. Use as a large screen monitor would require a blue tooth keyboard and mouse in my opinion. The HUB works as expected but unfortunately it does not fit if you use a protective case. This could be fixed if the usb conector could be made adjustable so it could be slid forward.

08/03/2024

Peter Morthov

3.00/5.00

"Its ok"

Its ok, but 2 much light comes in at the sides. Must use in a dark room. Cant realy use them on plane, because you cant use bluetooth earbuds 2 cancel airplane noise. So you cant hear the movie.

08/03/2024

Douglas Andrews

5.00/5.00

"Feature rich"

Feature rich. I am not a gamer, so some productivity apps would be nice. I love the 3d mode. Look forward to more updates.

08/03/2024

Aleksander Daehler

5.00/5.00

"The Rokid glasses 👓 are where goood but…"

The Rokid glasses 👓 are where goood but for this price a little bit to expensive and @rokid can you do 360° screen tha when I turn my jede the display don’t go whit me whit the Rokid station

08/03/2024

Mamdooh O Al-Shammari

1.00/5.00

"Application dosnt work properly"

Application dosnt work properly

08/03/2024

David

2.00/5.00

"Not the product I expected. [EN,ESP]"

Do not forget that these are not VR glasses; they only project a screen in front of you.**

I reserved a kit of glasses + Rokid station, and the waiting time was long, with little information about their status. Even after receiving them, my order status did not update on the purchase website.

They are uncomfortable for me around the nose and seem designed for people of Asian descent. I have to use them without an adapter, and the plastic is slightly sharp. This seems to be a common issue for European and American buyers.

The glasses have a dark area on the sides and are impossible to adjust with the diopter regulator. It is not possible to focus the entire visible area at once.

Other than that, in terms of visual quality, they are better than the first-generation Sony PlayStation VR glasses, but I believe the technology still needs further refinement.
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No olvidar que no son gafas VR, solo proyectan una pantalla enfrente de ti.

Reserve un kit de gafas + rokid station y el tiempo de espera fue largo, con poca información de su estado. Incluso cuando las recibí seguía sin actualizarse mi estado en la web de compra.

Son incomodas para mi por la nariz, parecen diseñadas para orientales y las tengo que usar sin adaptador, siendo un plástico un poco cortante. Parece un problema común en compradores europeos y americanos.

Tiene una zona oscura en los laterales y son imposibles de adaptar con el regulador de dioptrías. no se puede enfocar toda la zona visible a la vez.

Por lo demás, en calidad visual, mejor que las gafas VR sony playstation de primera generación, pero creo que todavía le falta madurar la tecnología.

08/03/2024
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