"comprehensive stock and easy to use web…"

comprehensive stock and easy to use web site, nice quick dispatch and information from courier, excellent.

"Hello,"

Hello,
We recently dropped off our mcculloch chains which had the following issues
1,sticking throttle
2, non functional safty brake
3, weeping fuel cap
After nearly 3 full weeks the saw has not been fixed or even been inspected and the relevant work and parts quoted for.
This a slow poor level of service for such well known large establishment, completely wasted our time at a time of year we need to use the saw.

"Big enough 2 deliver great products"

Big enough 2 deliver great products, small enough 2 care

"Good Reliable Service"

Good Reliable Service

"replacement Silky Zubat 270mm…"

Ordered a replacement Silky Zubat 270mm blade. Super fast service and next day delivery via DPD.

Highly recommend the Silky Zubat range of saws powerful and sharp 👌

Recommend Buxtons to anyone, thanks 🙏

"Very fast all the way to Sweden."

Very fast all the way to Sweden.

"Good service"

Good service. I like shopping at Buxtons.

"New boots and a can’t hook ..."

Very fast service even delivering to a Scottish island .

"Despatched and delivered within 2…"

Despatched and delivered within 2 days,very happy with this service.

"Overall I have had a positive…"

Overall I have had a positive experience dealing with Buxtons.
Customer support is good and they have a well designed website with a good product range at reasonable prices.
On the negative side I thought I had placed an online order via PayPal and after a week of it not arriving I investigated to find the order somehow was not processed. This may have been my fault, I honestly do not know what happened. I reordered on a Saturday, within the time shown on the onscreen countdown clock, and paid extra for DPD Next Day Delivery, expecting the order to arrive Monday. I rang to check Monday to be told the order had not been processed and would be delivered the following day (Tuesday). So I needn't have bothered to pay extra for Next Day as I needed the items for that Monday and didn't get them in time. So the on screen clock countdown was a little misleading. Seems Buxtons close mid day on a Saturday and if you order too late they are not processed until the following Monday.