"Excellence in every way!"

Luxury Cottages combines outstanding rental properties with customer service that is responsive, friendly, and efficient. We were delighted with the information, check-in, facilities, and location of our recent rental in Cornwall. It was a real pleasure to be able to talk quickly to knowledgable and caring staff to get advice or resolve issues instead of hanging on for a mediocre agent as with many other holiday rental companies. We will make Luxury Cottages our first choice in future when looking for other properties.

"Excellent service, immaculate cottage"

The person I dealt with was Roz - she was professional, empathetic and super proactive! The cottage we rented for a short family getaway was immaculate, and the service was just perfect!

"Roz saved my summer"

I'd started to give up on finding anywhere for this summer as it all seemed booked up!
I contacted Luxury Cottages via email after reading one of their ads, and the very lovely Roz called me back the next morning.
She had read my request and had actual suggestions to offer me!
Within 24 hours I had booked a holiday for this summer. And the cottage we'll be heading to looks great. Thanks so much Roz!

"Guest Services"

I phoned to enquire about a property and the phone was actually answered by the owner of the company! Talk about good service. He shared my details with one of his advisors, Roz. Roz was not only very friendly and helpful but went above and beyond to find solutions to all of our needs. Roz delivered service that was a perfect balance between professional and personal. I would highly recommend booking through this team, they were a pleasure to deal with!

"Superb Service!"

I have been using Luxury Cottages for about a year now to advertise my cottages and I have been so impressed with their dedication and professionalism. They are always on hand to help out, advise and ensure that everything runs smoothly. Their customer service is amazing, Roz is so friendly, helpful and supportive. I had previously been reluctant to use a letting website but I have complete confidence in the team at Luxury Cottages.

"Amazing team"

We have been using Luxury Cottages services for just under a year. I couldn’t recommend them more highly, their customer service is second to none. Roz in particular is such an asset and so personable but the entire team are brilliant. We’ve had a few teething issues with our new pricing system but the Luxury Cottage team has been there to support and guide us through it. I can’t thank them enough.

"Challenging Times to Book Holidays"

...but Roz and her team are the best in managing through this time, for both the owners of the cottages as well as the visitors. Our booking was a complicated up and down due to COVID and in the end we needed to cancel - but we are confident that the holiday will take place at one point and even spontaneous changes can be taken into account.

"Excellent Service"

Booked a trip away for New Years which unfortunately had to be cancelled due to COVID restrictions but the communication from luxury homes and updates provided were amazing. I dealt with Roz who was super helpful and extremely friendly, she made the whole process stress free. We will most definitely be booking a trip next year once restrictions are lifted. Highly recommend this company.

"Excellent company"

My friend and I booked a cabin in Scotland for New Years and unfortunately this trip isn’t going ahead due to government guidelines however the service we have received has been second to none. Roz has been great at communicating with us, she has been so understanding and really helpful. Couldn’t have asked for more. Once things are safe I will definitely be booking with her and the website in the future!

"Brilliant 40th Weekend Break"

Luxury Cottages booked me a fantastic cottage for myself and 5 friends to stay in for my 40th Birthday get away. Roz and the team at Luxury Cottages were fantastic, all the way through the booking they were able to answer all my questions and were very responsive to emails. We stayed at The Mews in Derbyshire and it was amazing. The cottage was cleaned, very well equipped and beautifully decorated. The owner Phillipa was a brilliant host and made my weekend so special. I would 100% recommend booking with Luxury Cottages and staying at The Mews.