Modern Nursery

Shopping & Fashion
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28 reviews
Overall Rating
Customer Reviews about

Modern Nursery

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Sara Mangoli

5.00/5.00

"Modern Nursery"

Modern Nursery is a great shop to buy your baby products and furniture from. Their customer service and care is amazing and they are very helpful with any questions that you have. I am really happy I have shopped from this company. If you’re looking for a trustable online baby shop, Modern Nursery is definitely one of them :)

14/04/2022

Jennifer Prostoff

5.00/5.00

"Helped Our Nursery Get Ready in Time!"

I recently gave birth to my first child about 6 months ago and Modern Nursery was extremely helpful in ensuring everything was taken care of in a way that put me at ease. We chose Modern Nursery for our baby boy's furniture because we wanted to give our business to a small, family-owned place instead of a big box retailer. Due to COVID-19, we were deprived of a lot of experiences during my pregnancy and wanted to make sure as many elements as we could arrange felt personal and special.

Modern Nursery has a really great stock of high end brands, and we placed our order after realizing that the set we wanted was sold out in most other places. They stayed in constant communication with us. When we encountered some challenges with White Glove Delivery (at 8 months pregnant I couldn't be moving and assembling furniture anymore), Nina held our hand through everything and helped resolve the issue personally and beyond our expectations. She even called on a Saturday to make sure everything was done in a way that we were happy and comfortable with! Nobody does that. If we had ordered from Amazon, I would have been about to have my baby and on my own to figure it out.

We will continue using Modern Nursery, and recommend others check them out as well!

14/04/2022

Christina Scherwin

5.00/5.00

"Modern Nursery is such a wonderful…"

Modern Nursery is such a wonderful business that truly cares about their customers. They can help guide you picking out the perfect products. The selection is amazing and it's a small business where you actually get to talk to real people. I couldn't recommend more.

25/03/2022

Susan

1.00/5.00

"Ordered bookcase with white glove…"

Ordered bookcase with white glove delivery that was needed because item needed to be carried upstairs in elderly home. Modern Nursery did not take the time to see if it was available in my area but did take my money for white glove service. I was not informed about service not being available until after shipment so order could not be cancelled. They did refund part of shipping cost, a very disappointing company. Order number was .....3069

01/11/2021

Brooke Derryberry

1.00/5.00

"choose another store"

WARNING! FALSE ADVERTISING! I purchased a car seat and cover only to receive a bill for nearly $300 in addition to what I already paid. They stated despite the fact that I had already paid they posted the wrong price so I owe nearly $300 more and I won’t get the car seat cover I purchased either. They lure you in with good deals and then send an addition invoice. RUN from this company!

07/08/2020

Stef L

5.00/5.00

"Excellent customer service"

Excellent customer service. quick response. very easy to work with. very professional.

20/02/2020

12 34

1.00/5.00

"one star is also too much"

one star is also too much

05/12/2017

Cynthia Taylor

1.00/5.00

"They take your money...."

But my order never got here. They are denying my request for refund as I didn't call for a return authorization. How am I supposed to do that when I didn't receive the items? I'm disabled and 2 of my grandchildren came to this world on 10/19/2017 and I have another due 11/12/2017 in Arizona. The FedEx site says unable to deliver refused by addressee. They must have taken them to the wrong address because FedEx didn't deliver here. They even admitted they received the items back. However, they claim one was damaged. Is that my fault when I never received the items? if you want a great customer service go to Bratt or Wayfair anywhere but Modern Nursery.

28/10/2017
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