Summit Vans
Paula
"Buying a car…"
Excellent experiance from.start to finish . Would definately buy from them again
Tom Healey
"Great Company & Great Deal"
I would highly recommend Summit Vans to purchase a van. Paul was excellent and went beyond the pale to give me a great deal. The whole sales process was smooth and efficient. Would buy again from Summit Vans.
Keith Morris
"Picked Up My VW Transporter 6.1 Van"
Picked up my VW Transporter 6.1 last week from Summit Vans after finding it on Autotrader, may I say it was a great overall experience from test drive to the day of collection, the van was immaculate inside and out and prepared to a very high standard, also Pete who dealt with me was a great bloke, very friendly and helpful, made it a breeze from start to finish, would certainly recommend Summit Vans and would not hesitate going back to them in the future.
charlie allenby
"commercial vehicles."
We have had been using summit for our fleet vehicles, great service best pricing. no complaints, recommend to friends.
Samuel Millar
"Terrible communication"
I initially enquired on a Thursday night about a vehicle I had seen advertised on Autotrader through this company. I received a reply on the Friday morning to say that the car had a deposit taken on it just an hour previously and that if there were any changes or the sale fell through that I would be made aware.
On the Friday night at 7pm I received an email from the salesman which read 'Looks like the funding on this one isn’t going to go ahead. How can I help?' I took this to be that the sale had fell through. I was then given a finance quotation which was sent to me at lunchtime on the Saturday. Fast forward to the Monday I had no reply so we phoned Summit to be told that this vehicle was actually still reserved by the same family that had reserved it on the Friday despite getting an email on the Friday to say that it 'looked' like it wasn't going ahead.
We were then told at 2pm on Monday that the family failed to obtain finance 2-3 times already and that they were giving them another chance to source their own, bearing in mind we had finance in place, approved and ready to go. They then contacted us again two hours later and said the family had sourced their own finance and the car was gone.
So, basically we feel the communication was terrible as we should never have been told that it looked like it wasn't going ahead, or given a finance quotation putting us in the belief that the car was essentially ours for the taking. We have emailed two managers and haven't received a reply and it's been over a week and a half.
This companies reviews and the condition of the vehicle advertised is what drew us to them but the service and communication we have received has been nothing short of awful which is a shame as we are particularly fussy with vehicles and the companies we choose to buy from.
Joshua Hall
"Couldn’t be happier with my new pickup…"
Couldn’t be happier with my new pickup and the service received from Summit Vans.
The whole process was very efficient and easy. Shout out to Ed who was great from start to finish and had me in a new Ford Ranger within a couple of weeks of my initial enquiry.
Highly recommend Summit Vans to anyone in the market for a commercial vehicle.
Andy Poole
"Dealt with Ian who massively help me…"
Dealt with Ian who massively help me from the beginning with information and assurance, putting myself at ease. Really nice company and would recommend without hesitation.
Thank you again.
Paul Stevenson
"I only went to view the stock and purchased a van the same day. SUMMIT vans was recommended to myself…"
SUMMIT vans was recommended to myself by NICK & GLEN @ BAREK FORKLIFT, so I went for a look around at the stock and ended up purchasing a Ford transit custom the same day , the professionalism and politeness of all the staff made my purchase very enjoyable, with no pressure whatsoever.
This is really how vehicles should be purchased.
Thanks once again to IAN for all your help.
Paul
"First class service from Ian at summit vans."
One of the best experiences our company XL Engineering has had with a vehicle dealer outstanding service from Ian from start to finish Ian was professional and very accommodating. The van was in showroom condition and if anyone is looking for a new or used van do not hesitate to contact Ian at Summit vans.
Nick Leek
"Very positive experience with Summit…"
Very positive experience with Summit Vans. I have just purchased a Ford Transit Custom from Ian Richardson - who was very professional and proficient. Everything was delivered as promised - they even facilitated the fitting of a tow bar which was an added bonus! Clear communication throughout, easy to deal with.
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