Russian Math Tutors

Education & Training
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73 reviews
Overall Rating
Customer Reviews about

Russian Math Tutors

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customer

5.00/5.00

"Great platform!"

Highly recommended. A very powerful platform for teachers! A lot of useful instruments and a good level of support as well as teaching resources!

15/08/2023

Rudy Beutell

4.00/5.00

"Great platform, some room for improvement on quality control."

Updated Review 8/9/2023
(initial review below)
Now that 100% of what we paid has been refunded I am updating my review. At the time of the initial review we didn’t not know whether we would receive the money or not. The $-amount is low, and meaningless. This was a matter of principle, after we had spent so much time finding alternatives for the cancelled lessons, and raising hell to have our money returned.
We went beyond what can be expected of a paying customer to accommodate last minute re-schedulings, and cancellations by the teacher. We have no way to verify whether the teacher‘s cancellations were justified, or not. The apologies provided by the teacher boiled down to the fact that the teacher was not in control of her personal schedule due to other (unforeseen?) obligations that, in her judgement had higher priorities than our scheduled lessons.
This is no fault of the Russian Math Tutors platform. It is a great platform. I love it.
Based on my own experience as an investor I am aware of the „quality control“ issues all internet platforms face that strive to match „buyers and sellers“ and make a commission of services the platform provides to „buyers and sellers“. Implanting better quality control has its challenges and it is expensive.
So what about my rating?
The platform Russian Math Tutors deserves 5 Stars.
Our unfortunate experience with last minute cancellations by a teacher (independent contractor) are basically no fault of the platform. However, Russian Math Tutors could/should have policies in place that prevent last minute cancellations from happening, or to mitigate the negative effects on customer experience.
Even though our first experience with the platform was tainted by cancellations by the teacher I am hopeful that Russian Math Tutors will eventually improve its quality control. Until then, in my opinion a blended 3 star rating (platform 5 stars, teacher 1 star) is justified. I award an additional star to the platform for the efficiency our case was handled, and resolved to our satisfaction. So that adds up to 4 stars over all.

Initial Review 8/7/2023
Unreliable, arrogant, dishonest
We had selected a teacher we liked for our daughter.
We funded our wallet with cash, and prepaid for lessons we scheduled. The way the Russian Math Tutors system works is that teachers show online in a calendar when they are available for lessons. Clients select a time slot that works for them. The teacher confirms. At the time of the lesson teacher and student meet online.
Unfortunately our teacher canceled her confirmed lesson three times in a row. Each time briefly before each lesson was scheduled to commence.
We asked the Russian Math Tutors to refund the money. Initially they refused. Then they said they will only refund 80% of what we had paid (for a lot of time wasted, and aggravation incurred). Eventually Russian Math Tutors told us that they had refunded us the money.
So far that has been proven not to be true - a lie!
Based on our experience this is a money grab, some would call it stealing.
You pay for lessons, the lessons are canceled, and they keep the money.

08/08/2023

Sandro Bolkvadze

5.00/5.00

"Luka macharashvili is by far one of the…"

Luka macharashvili is by far one of the most interesting teachers i have ever met. Frankly, his explanation is always comprehensive and passionate, but one of the most important things about him is that he is extremely friendly and amiable person who is willing to help anyone to grasp the main idea of a problem. I strongly believe that working with him is an unsurpassable experience.

08/08/2023

Ivane

5.00/5.00

"Great Tutoring!"

Luka Macharashvili is my teacher. He has been tutoring me for over a year and has turned my level from average to very high. I used to struggle with basic math, but with Luka's help and enthusiastic teaching my grades improved. I also started partaking in Olympiads and getting great results all thanks to Luka.

08/08/2023

Saba

5.00/5.00

"Great experience"

Very helpful staff and great overall experience!

06/08/2023

customer

5.00/5.00

"I have an experience of other tutoring…"

I have an experience of other tutoring websites, but this one is special. It is more organised, helpful and concentrated not only pupils, but on the teachers as well. Thanks.

05/08/2023

Jean

5.00/5.00

"Great experience"

Our tutor, Sofya, is excellent.

04/08/2023

Tornike

5.00/5.00

"Coolest math teacher"

Saba is hands down the coolest math teacher ever! He somehow makes math feel like an adventure rather than a hard subject. His explanations are crystal clear, and he's always ready to help when I'm stuck on a problem. Thanks to him, I went from barely surviving in math to acing my tests.

04/08/2023

Erekle

5.00/5.00

"I first met Saba when I was struggling…"

I first met Saba when I was struggling with calculus classes at my University. After first introductory lesson, Saba made a personalized plan of lessons for me. We did everything on time before my exam and I was very impressed with how he was able to explain seemingly difficult topics with a simple and understandable language. I would recommend him without a doubt.

01/08/2023

customer

5.00/5.00

"easy to follow and communicate with"

easy to follow and communicate with, with great skills of english and what's the most important- the deep understanding of the math itself. His enthusiasm and hard work is contagious and it shows itself in results. I got interested in math after his lessons tbh. 10/10 - Highly recommended ! :)

01/08/2023
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