"Vicky was the nicest person and so…"

Vicky was the nicest person and so helpful as to keeping my bill paid on time ,as I recently was not receiving my mail maybe due to living in an apartment block

So I was guided towards direct debit which is affordable and I don’t have to worry about not receiving my mail , it will just be took out on a month basis

Thanks Vicky for all your help

"Direct Debit Set-up"

Quick and easy transaction, friendly and efficient staff.

"True customer service "

From the point the call was answered to Jeanette to the time I was out through to Robbie, I was treated with care and professionalism and my query was resolved with no fuss. Robbie went over and beyond to provide additional necessary information relating to my account of which I was extremely greatful.

"Trinity Point"

Nick came out in the pouring rain to greet us and to give residents an overview of what to expect including service, maintenance, payment options etc. all residents were given the opportunity in turn to ask questions and he took away any queries he wasn’t able to answer. Very helpful.

"Clear honest communication"

Clear honest communication - really pleasant!

"I ha to write after seeing the…"

I had to write after seeing the contractors, the two brothers that come and cut Grass on the green verges in front of Longford, close and nearby, the two brothers the names I am afraid for I have forgotten, but they are very pleasant gentleman kind understanding go out their way to help you they respect your properties and they clean and leave everything tidy they really make the work so pleasant and the area when they finish look so beautiful. I can’t praise them high enough. God bless them

"Excellent Service"

The member of staff who took my call - David - was extremely personable and helpful in handling my query.

"Good and useful info"

Good and useful info. If it meets up to the hype I think this “could be the start of a beautiful relationship”

"Worst company you'll ever deal with"

Worst company you'll ever deal with, bills rise every year, random charges added. When asked for invoices to explain massive rises, they sent invoices with amounts blanked out. Disgusting company, all you have to do is put their name into Google or Facebook and find thousands of unhappy customers!!

Update to your reply

You have clearly just proved my point. You can't give invoice amounts for particular developments. The evidence you sent was invoices with the amounts blanked out. Which means you can't prove what each development is paying for. It also means no one can question your unjustified prices rises year on year......... most immoral, scammers you'll ever come across........

"The Friends of Wollescote Park"

The Friends of Wollescote Park enjoyed meeting the Greenbelt Team at the Green Flag award ceremony in July 2024. Ideas were discussed and excellent advice given, together with a financial contribution. This will allow our Group to achieve our goals. Thank you.