"payment issue called them on 2 …"

payment issue called them on 2 occasions and was unable to get in touch to make payment , when i eventually did get in touch was fined £43 for late payment and also told it was not possible that i had not been able to get through. Amazed at the response i received and disappointed. Just wondering to whom are greenbelt accountable and were does the money go, made to sound as if there environmentally friendly but not sure they are

"the oaks leyland, Lancashire"

93% disapproval rating can’t be defended, one person having a moan, fair play... a statistical anomaly.
I have had quite a few dealings with green belt over the eleven years I have lived on the oaks.
I might as well have written to Boris or David as they may have replied with far less political speak and waffle.
In fact, I’m not even sure why I’m bothering to write this here....
“Dear sir, please contact our customer service department who will discuss this with you”.
No thanks, just get your act together please!!
The Oaks in leyland, lancashire.

"Before anyone from greenbelt comments …"

Before anyone from greenbelt comments about welcoming feedback from you I'd like to point out I've tried that. Simply horrible company to deal with , shocking fees for little work. Jobs for the boys here, paying a 'surveyor' silly money to sit in his audi drinking coffee checking his Facebook then staring at a couple of bushes for a few minutes before Chucking his hard hat back in the boot and going home doesn't quite cut it. Query it and you get a snotty email quoting covenants and a copy of a map which looks like it's been coloured in by a 4 year old. Only awarded one star as there's no way to award a zero.... Google these guys, doesn't make good reading.... the day is coming greenbelt, we're just biding our time....

"Poor service from start to finish"

Poor service from start to finish. Years of lack of communication, now showing 20 working days to reply to email correspondence, which would take months to resolve issues.

3 differing plans for the same site and charges for poor work and site inspections!

Wouldn’t recommend any builder to use green belt for site services.

"I wish there was a rating of less than 1"

I wish there was a rating of less than 1 star!! This is the worst company I have come across. They come whenever they please, do whatever they want and charge whatever they can. No transparency, no receipts, no accounts breakdown and no accountability.
They trim the hedges and throw the cuttings into the adjacent Woodland Trust property.
Stay clear of these cowboys and get them removed from your deeds (google the case of Mr Marriott v’s Greenbelt for the details of how). Their poor business service currently thrives due to a lack of regulation and no independent complaints procedure, but this is now being debated in parliament, so hopefully they’ll be forced to provide a quality service soon.

"Greenbelt can't handle the truth"

I'm astonished at greenbelts blanket response to all these posts of... Tell us the name of your development and we will rectify the situation?

I contacted greenbelt in January 2016 to express my concerns with the disgusting conditions of the children play park areas in my development and you took me to court without trying to help.

I have later found out the unfit for use conditions of the play parks are due to persimmon and greenbelt failing to take accountability for the play matting being installed in accordance with the planning permission consent drawings. Thus they have not been built as they should have.

The judge in my 7th and last appearance in court said I didn't have to pay greenbelt due to my title deeds being updated and there was nothing I could do to fix the play parks, therefore the social development of my young kids would be affected.

I would appreciate if greenbelt could point me in the direction of their 52,000 happy 'customers' as their are certainly no genuine ones on this review page.

"In my opinion"

In my opinion. Very poor service. Many on our estate in dispute, those paying the bills seem to be landlords rather than the homeowners.

I believe unfair charges have been added and billed for

"Nothing to be positive about"

Nothing to be positive about - Oversold, under delivered. We purchased a new home from Redrow Homes between York and Leeds and were emphatically told "The development would look Lovely" and "Be Well Maintained and Landscaped by Professionals". Seven years on i haven't seen any professional landscaper turn up, and the estate looks far from "Lovely". Based on what i have seen, the Performance of the Greenbelt contractors is poor (Faulty Equipment, refuse to clear waterways, dump cuttings on footpath) and dealings with Greenbelt themselves are something else. I hoped for a development to live on where i would be proud to call home, seven years on, i'm still looking. If you are looking to purchase a house with any landscaping company, please read your deeds very carefully and expect no service in return for your money. Yes, it may start at £100 per year, but it soon rises. For me its the principle of paying for a service, not the cost, and that i am disgusted with. Be cautious.

"would you volunteer for this service?"

the greenbelt experience is similar to having a gardener that:

comes when he wants

does whatever work he wants

charges you what he wants

you can't sack

has a charge on your freehold, which allows them to block your house sale or remortgage

"Very poor service"

Very poor service and their charge is excessive for the little amount of work they do.