"Unsolicited Spam"

They keep contacting me. I have no business with them. They lie and say that I signed up. I clicked "Unsubscribe" twice now, but the spam keeps coming. This is a scummy and parasitic marketing tactic.

"I think this is a scam I put 10000…"

I think this is a scam I put 10000 dollars into a stock then they froze the stock it went up I couldn't sell. I'm out 70000 dollars now. I have money in another stock it's up 20 cents it won't let me sell at when it's up it will only let me sell for less than I paid something isn't right please help.

"They dont send my stacking money to me…"

They dont send my stacking money to me anymore and the fee are very high, i advise you to shop at metamask or coinbase instead or in a dex like petra ( aptos ecosystem)

"WORST CANADIAN EXCHANGE"

The only reason I have used this platform thus far is because there aren't many options in Canada and oh my. They are the biggest thieves to exist. They advertise as commission free trading but CANADIAN stocks are sorry to say garbage and for the USA stocks they charge you so high in conversion rates that you take huge losses on trades. You can't day trade or swing trade on this platform. Even their monthly $10 paid service isnt worth it, they take money for subscription and still charge you in conversions and spread. This is the most greedy platform I have used and I hope to move to IBKR ASAP

"Slow and prodit losses"

I like the looks and usability but, it takes FOREVER to sell a stock. You sell your stock on their platform for top dollar and by the time Wealthsimple sells your stock. The stock has plummeted and you lose ALL your profit and then Wealthsimple still takes their profit off the top of that.
I'm in the red using Wealthsimple because it takes OVER 20 minutes for your sale to go through!
DO NOT USE THIS APP FOR SHORT TERM TRADING.

"You have to wait more than one hour and…"

You have to wait more than one hour and no one answers your call. Super frustrating!

"No customer Support and bad experience"

Used the service for tax filings 2023, ran into several problems with no explanations and no help. I upgraded and paid about $45.00 yet I am totally unable to reach a tax specialist on line after waiting for 45 minutes. They said tax specialists can only be reached via e-mail, yet when I sent about 5 e-mails with 5 different ticket numbers, the could not explain why I have two different total income figures between Federal and Provincial returns. They could not explain an added $20K+ income and several errors. Communicating with a representative who has no clue what's going on. I have lost confidence in their service and will never do any additional tax returns with them.

"Contacted support twice for two…"

Contacted support twice for two different issues. I am pretty amazed of how bad the customer service is.

"Don’t invest your money with this company"

Support is bad, there are unable to fix any issues, when you asked for your money back they will held it forever

"Don't trust your money with…"

Don't trust your money with Weathsimple! Weathsimple has cost me thousands of dollars of my retirement. I've always been at a risk level or eight and would never agree to anything less than that! I spoke to them about checking into some things, because I know the market has turned around, and things are increasing in value, which I was very happy about only to find that I had filled out one of those stupid forms a few years ago and because of my answers, THEY changed my level eight to a level four which would be that of somebody wanting minimal risk and now I have missed what would have been some very good gains. I am absolutely infuriated with this company, crappy customer service, takes a week just to get a call back from somebody. Although the money is supposed to be managed in the background, they are clueless. Last year when I spoke to one of the guys there, he admitted, they had had lots of complaints.