"Quick competent delivery"

Quick competent delivery. Loving the product.

"Order process was good but shipping issues"

Order process was good but then the two parts of my desk were shipped separately: I received the base but had to email the company to find out what happened to the top. They responded that it hadn't been shipped and have me a new tracking number for the top package. It appears that it had not been shipped and might not have been without me following up because UPS did not receive the package until I asked them to check on it. Not a huge deal but a bit annoying to have to follow up in order to get my whole order shipped.

UPDATE (Oct 10, 2024): iMovr reached out about my ordering experience and clarified a few things. I still think they should make it clearer on the site that the desktop and base do NOT ship simultaneously and there should not be any confusion about tracking numbers (which they did not provide for my desktop until I asked). Desk is great, works as advertised, feels solid and well made, happy with the purchase.

"I haven’t even gotten my desk yet…"

I’m receiving a product survey before I even have my product???? Desk tracking has been completely inaccurate for three weeks… I received a survey about how I like my desk, and I haven’t received it yet. I’m receiving pieces of my desk in peacemeal, (the CPU holder showed up yesterday?????) I am very upset at the transparency and shipping delays

"It’s been 12 days and I still haven’t…"

It’s been 12 days and I still haven’t received my keyboard tray. Hopeful it’ll be great when I do receive but for as expensive as this was I’d expect much better service.

"Happy Overall"

I was happy with my experience with ordering, etc. The mat was a gift for my son who lives across the country and he got the mat recently. He seems to like it, but he hasn’t had it long so I don’t have a lot of feedback. My one complaint was that it took longer to get shipped and delivered than I anticipated. Faster shipping would be good.

"Better Late than Never"

I called this morning, 8/26/24, PayPal because we received the bill for the mat I ordered but I did not receive the mat yet. PayPal said they would check things out. Thankfully I just received on my front porch my new mat this afternoon. Thank you! I so wanted this mat and I finally got it! Patricia Mason

"Great product"

Great product. The instructions were good. Customer support helped me with all the questions I had before purchasing to make sure I was getting what I needed.

"Love it"

Love it! Even better that I thought tbh

"IMovR I checked the the shipment status…"

IMovR I checked the the shipment status and you shipped the order the day it was supposed to be delivered. Not really good for our project timeline!

"Juliette was friendly and helpful"

Juliette was friendly and helpful, and made sure I got all the parts I needed to get my desk working again at no cost. They are genuine about the warranty!