"touring China 2025"

I am on holiday touring China, the Currensea card worked to take money out of the cash machine when others would not work.
Also in the airport at Munich I did not have to worry as it worked straight away thank you.

"Good response time on queries"

Good customer service, particularly from Jaydin Talmarkes who answered my query promptly and clearly.
There is an AI bot first but when this didn't give me the answer, I was through to one of the team within minutes.
Love Currensea for international transfers and spending abroad. Just signed up to the Pro plan to get even cheaper transfers and other benefits

"Fairly easy to use"

Fairly easy to use. Just make sure current account has enough funds to cover the transactions. Unfortunately it was difficult to get a reply via telephoning when we had an issue. And getting cash out whilst abroad has ‘restrictions’ !!

"Very easy to use"

Very easy to use. The app updates with your spend immediately after use and the exchange rates are always very competitive. Makes it very easy to check your spend if you are on a daily budget

"First time of using very impressed"

First time of using very impressed

"It’s so easy to use!"

It’s so easy to use!

"I got a much better exchange rate"

I got a much better exchange rate than my bank when withdrawing local currency.

"Very easy to use"

Very easy to use. Get a email within minutes to confirm sale and gives a excellent exchange rate.

"Easy to use and great savings made!"

Easy to use and great savings made!

"Poor Customer Service"

I tried to change my address while I ordered a card, but I couldn't change it. So I contacted so that I can change - very poor response because it takes so long to change. I gave all required documents to them. Now its a weeks now and the card never arrived. I need a prompt response.

Very slow response by email.

They never answer the phone - it goes straight to the automated voice message. What's the point of having a phone number if the customer needs an assistance by phone?

Not recommended.