"The best!!"

Great coffee. Great service and veryquick to respond.

"fast and professional"

fast and professionnal

"On time, cash on delivery."

On time, easy to order, cash on delivery.

"Quality products and fast delivery"

Quality products and fast delivery

"Out 5 items ordered"

Out 5 items ordered, only two delivered. Delivery boy said out of stock whereas the website shows in stock

"Excellent"

Great food quality, super fast delivery time, amazing staff.

"getITA Service complaint"

Dear Sir

I hope my mail finds you well and safe.

Please to consider my complaint as constructive to develop your services with getITA

Since I like getITA product I made an order through your website recently (the order number #1356) but unfortunately I wasn’t satisfied for the reasons below:

1- The main reason to order from getITA is Arco White Flour "00" - 1kg which is not available in Oman, so I ordered 2 Packs with other products, but I was surprised that I received all the products ordered except the Flour…!!!!! , the employee informed me that it is not available!!!!! My question is why the website doesn’t show that is not available when I ordered ….. this is bad

2- I ordered Italian Choco Cookies CRUMIRI with Chocolate and rice flour 250 gr but I received Italian Cookies CRUMIRI with rice flour 250 gr !!!!!!!!

3- I ordered FROZEN HAND-MADE TAGLIATELLE BY FRESCO RESTAURANT Pack: 500 gr × 1, and the packing was very bad and primitive with a normal plastic bag (this supposed to be well packed in a plastic box and sealed mechanically with a very simple machine).

4- I placed the order on Tuesday 9-11-2021 and I received it on Sunday 14-11-2021 !!!! I can understand the shortage of drivers but don’t say you can do it in 48 hours on your website.

I hope my notes will be useful to improve your products services in the future since your prices are not that competitive with the market.

Thank you and good luck

"👎 I delivery timing ."

👎 delivery timing drivers is not on time.. also items about to expire

"Service and food"

Great service good quality products

"I am so glad I got you"

I am so glad I got you. Because you are providing Italian products that are difficult to obtain in local markets, especially burrata cheese. But I have a suggestion that you must inform us of the date of delivery the items. In order to be more prepared. And providing an online payment.