"Ordered a computer and never received it!!"

I ordered a computer from them and received a shipping notification. The computer was never shipped and I sent 4 emails and left multiple voicemails (you can't get anyone on the phone) and they never responded. It has been 3 weeks since my order and no product or response. DO NOT ORDER FROM THEM! I disputed the charge and moving on but WOW this company is obviously overseas and is completely unethical.

"These guys are the best"

These guys are the best. They have the best customer service I have ever seen.
My original order had an issue, and they went over and above to see that it was rectified to my satisfaction. I would definitely recommend them to friends and family, and would order from them again. Extremely pleased.

Thank you,
Richard Tucek

"Its been 5 days since I placed my order…"

Its been 5 days since I placed my order and fedex is still waiting for the package to arrive to them before they could ship it to me. Highly disappointed

"Excellent customer service and great…"

Excellent customer service and great products.

"Ordering was fast and easy."

Ordering was fast and easy.
Product was delivered on time and in good condition.
I will be ordering again in the future.

"This is a great company"

This is a great company, this company went out of their way to satisfy my concerns will recommend to all

"This company is amazing!"

This company is amazing!! I’ve spoken with Taylor a lot and he’s been more than willing to help me with everything and anything I’ve needed or asked. I can for sure say that I will be doing business with thus company for a long, long time!!!

"discount computer depot is all around…"

discount computer depot is all around by far the best place to get quality refurbished electronics they employ a number of great sales representative that are very knowledgeable And take their customer service very seriously. I will definitely be buying all my future computers from this company shipping is fast and packaged very considerate and professionally. Taylor helped me from start to finish and it was amazing how knowledgeable and helpful he was.

"Great service"

Great service. When there was a slight mixup in bundled hardware, I called and spoke with Jesse. Great service, problem was resolved immediately. Thanks Jesse. Will definitely shop here again.

"Ordered 3 computer from this company…"

Ordered 3 computer from this company for Christmas to help two of my boys and my nephew do virtual schooling easier. All three computers are broken. Two won’t connect to WiFi, sound doesn’t work, computer takes forever to turn on. Overall these are crappy computers and we should have known that for the price but because they were for children I thought they would be good enough!!! The main reason for this review is because Of the call I made to Walmart to return the computer or to have them repaired. Walmart was the third party seller so they connected me with this company discount computer depot so they could assist me. I asked about the return policy and was told they only have it for 30 days which is weird in the middle of a pandemic especially when it Took that long to even get the computer but that’s just fine, their policy is their policy. I then asked how to I have them repaired and If i can I send them back to be repaired. The rep replied that they would set me up on a call to troubleshoot the computers. One computer is in a different location and besides that my computer nerd husband troubleshoot them already on the phone with someone else so I said I do not want to do that again the computers are broken I would like them fixed or a refund and was told to call Walmart back then.


Now that doesn’t sound too bad right? No!

So why did I get an email 10 minutes after ended the call saying suggested trouble shoot for customer, customer was rude, will not assist!

I’m confused because I was not rude, the rep was all but whispering on the phone so I guess asking him a few times to repeat his self was rude??!

Horrible customer service and a horrible way to handle a situation he obviously had no clue how to handle!!

Will NEVER try getting discount computer EVER again!!!