"Disappointing"

Update: they somehow managed to contact UPS and change the delivery so that I received the package that day. I can now take the clamp on my business trip. I thank them for that.

Ordered current clamp from their website as it was in stock, paid £10 for courier as opposed to free Royal Mail so I could have it for a trip overseas. Two days later no notification. Logged an enquiry, fairly prompt response but when I received the delivery details, it would arrive after my departure. Express delivery was still less than the additional £10 and would have got it to me on time, but they opted for the low cost delivery option.

"Have contacted them on two different…"

Have contacted them on two different requests no reply. Not good customer service 😕 😒

"Extremely reliable products"

Extremely reliable products, very professional and extremely honest, welling to help all the time. If it is not the best company I dealt with, it must be one of the best one.

"Great support and products."

Great support and products.