"Straight Shooters Who Did a Great Job (Just My Two Pence)"

Let me tell you, my old boiler finally kicked the bucket after 25 years (RIP, trusty Bosch Worcester). Feeling clueless, I got quotes from a few plumbers. Sines Plumbing wasn't fancy, but they were straight-shooters from the start.

These guys weren't just professional, they were super down-to-earth and explained everything about the new boiler installation in a way I could understand. They even came over twice (at request) to answer all my questions (because, let's be honest, plumbing stuff can be confusing!).

What I really liked was that they didn't try to pressure me. They talked me through the different boiler options and those smart thermostat things (Google Nest vs. Bosch EasyControl) without pushing anything specific. Made me feel like they genuinely cared about me making the right choice.

Price-wise, they weren't the rock-bottom cheap, but they weren't bank-breakers either. More importantly, they didn't give me that "used car salesman" vibe. Felt like they were honest folks who just wanted to do a good job.

The installation itself went smooth as butter. The technicians, Martin and Simon, were awesome. Super friendly, explained everything they were doing, and even figured out a tricky part with the Bosch EasyControl. They weren't just about rushing through the job, they made sure everything worked perfectly and that I knew how to use it.

Leaving them the key while I was out wasn't a worry at all. They even called me later to set up a handover at a time that worked for me – that little touch really mattered.

Look, Sines Plumbing isn't flashy, but they're the real deal. They're honest, do great work, and clearly care about their customers. If you need a plumber you can trust, these are your guys. Highly recommend!

"New boiler"

I have been using Sines for the past couple of years for my yearly boiler check and when i decided that it was time to replace my old boiler, i thought that the best choice was to ask them and i was not disappointed. I had a first visit with Steve to understand what type of boiler would work best with my house and with the water pressure i’ve got, Steve was very open and honest in his advice. Once i decided to proceed, it took a very short time to organise a date. The team arrived bright and early, ready to start. They were hardworking, polite and friendly without overstepping at any point. I received plenty of information concerning what was going on and i received plenty of information on how to make the most of my new boiler. Before making any permanent change, they always made sure to ask and check i was ok with their work. While sorting out the boiler, they realised that my water heater was not working properly; they ordered the necessary part overnight and managed to fix it and give me a little bit more time before a new heater will be required as well. At the end of the day, they made sure to clean everything thoroughly, they gave me a pack with all the paperwork, they informed me about more documents to come and they gave me plenty more of advice. I had a very positive experience and i’m certainly going to contact them again when the water heater will need to be replaced

"Great local independent business "

The company came highly recommended and did not disappoint, they came in with a fair quote against other big plumbing companies, The owner round and looked at what work needed doing and talked through all aspects of the job explaining what they would need to do and why including legality within building regulations and if as a client was happy with where the new boiler would be fitted.

On build week, two plumbers came and made sure the work area was covered in order not to damage our carpets, they looked smart and presentable as representing the company and again very polite and explained what they would be doing on each day. Both very experienced in what they were doing and spent time to make sure the finishing touches would be what they would expect in their own home.

Am looking forward to using them again and they have a customer for life from us.

"Avoid at all costs"

Avoid - had to visit 5 times to fix boiler, left us with a temporary flue and promised to come back. Emailed chasing, they then email a service reminder and despite chasing three times no response. No surprise less than 3 months later the boiler goes again…

"Excellent Service"

I had a badly leaking radiator in a bedroom and called Steve as an emergency. 8pm at night and he was round in 20 mins. The radiator had lost all the water and the pressure dropped and could have caused damage to the boiler pump if Steve hadn’t been so quick and sorted the problem.

He even hoovered the water out of the carpet and left us with everything fixed and working on a freezing cold night.

Professional, first class service.

"Always excellent"

We have used Sines since having our boiler and central heating installed when we moved in and did major renovations. They have always been excellent, highly professional and friendly and polite. Our last service was of the usual high standard.

"Steve's team were excellent"

Steve's team were excellent. We needed our old warm air heating system replaced with a Worcester Bosch combi boiler. All staff were extremely good, kept us informed of their progress throughout the installation. Were very tidy at the end of each day & even managed to complete the work a day quicker than expected. Martin, Nathan & Lloyd, the installers, were excellent whilst Sarah in the office kept us updated of progress from initial quote through to completion. Will certainly be having our annual service with Sines. Highly recommended

"A very helpful company"

A very helpful company. Sorted my gas leak and then fixed gas fire. Very pleasant staff. Thoroughly reccommend.

"An absolutely first class company which goes well beyond what would be expected"

Called Sines to replace a central heating pump because I had to hit the pump to make the heating come on. But when this didn't solve the problem, they left me two fan heaters and returned the next day with a plumber and electrician. Their diagnosis was painstaking and eventually revealed a mains cable almost severed, probably many years ago. I am sure the bill did not cover all the time they spent at my house. An excellent company

"Noisey Radiators"

Noisey Radiators
Steve came out and identified the problem he fitted a new pump on a very old Kingfisher boiler the same day this fixed the noisy radiators.
We wouldn't use any other company now and have booked in for full strip down service.