"Top Floors Carpet One - Nice work on the carpet and hardwood install"

We had a total of 6 rooms done; 4 carpeted and 2 hardwood. The carpet and hardwood installs were completed to satisfaction and look very nice. The workers were on time and respectful. The installs were done on separate days. Five for the carpet and two for the hardwoods. Out of the 7 only one (hardwood installer) didn't seem to speak fluent English. However, he was efficient at installing the flooring. The only issues I had is that one of the transition strips came unglued. The installers had used hot glue to secure it. In addition, they just need to do a better job at following up with and engaging the customer. I had to request a receipt for the work completed. I had also requested proof of liability insurance which was not provided prior to starting the project. Other than that I would use their services again and recommend the firm to others.

"Outstanding!"

They made it truly a pleasant experience! The service is stellar and the carpet is exactly what I wanted. The installation process couldn't have gone any smoother. I definitely recommend them to everyone. They are my 'go-to' from now on!

"Very happy with the service and product!"

Very courteous and knowledgeable staff. Excellent price and installation was perfect.

We will visit Dan and team again for our next flooring project.

"Great experience"

Great service. They came recommended so we had high expectations. Carpet is a hard thing to pick out but they made it easy. We are very happy and will use them again when we get ready to replace carpet in another room. Also, we received a hand written not from them thanking us for our business. That never happens anymore. Nice touch Top Floors.

"search for vinyl"

worked to help me find the right vinyl in color and warrenty

"Superb!"

Top Floors & Carpet One had been recommended to me by a trusted friend and he could not have been more right. A locally owned business, the showroom was intimate and the service was personable without being pushy. They worked patiently with me to find the exact flooring that fit my desire to be as environmentally responsible and fill the bill of being economically feasible and beautiful!
The installation was scheduled and fulfilled perfectly. The followup by the lead sales consultant for our job was more than satisfactory and we are looking forward to the next step in the flooring process without reservations.
Top Floors is not your over-advertised, big chain flooring store ... and you know that you are getting truly excellent products and service.

"Topfloors Review-"

Topfloors were very professional and met all our expectations. Dan Clough told us what to expect every step of the way and he stood behind his work. Our experience with Topfloors was above and beyond.

"Excellent customer service!"

We've used Top Floors several times and we'll call them for our next job! We added hard woods on the main level, put a wood looking laminate in our basement and new carpet on our second floor. Pricing is right and very accommodating. The work is fantastic. Installers were on time and professional. For all your flooring needs I recommend contacting Dan & Becky!