"I called the bunch today to ask few…"

I called the bunch today to ask few questions about my contract. Jim was really helpful and friendly. He had an answer for every question. Thank you!

"Worst company ever"

Worst company ever! Run from these company guys! Their prices are the highest with no justification. I wanted to change to Octopus energy but they keep declining. I asked them to end my contract that a team would contact me in 72 hours. It’s more than two weeks now nothing from them. The customer care don’t seem to know when I’ll be contacted or end my contract with them. I am surely taking legal action because this has affected my mental health greatly

"Jim Kelly, friendly and helpful service "

Jim Kelly “I am a repeat customer of this business, and they never disappoint. The team is always friendly and helpful

"Spoke to Harry@bunch for a few minutes…"

Spoke to Harry@bunch for a few minutes earlier. It’s my first time using this service and he took the time to explain the process and answer any questions I had
He was very professional, courteous and knowledgeable
I look forward to working with bunch going forward
Thanks and keep up the good work
Rex

"Jim was open to answering questions"

Open to answering questions

"Very bad experience "

I initially accepted my energy provider’s offer for a free smart meter installation, hoping it would improve efficiency. Unfortunately, the experience has been far from positive. After the meter was installed, I immediately noticed issues with my water heater and heating system — neither is working properly. Despite my efforts to resolve the situation, I’ve been passed around, being asked to send videos and pictures of the problem, yet no concrete solution has been offered.

What is particularly concerning is the lack of urgency and professionalism. As a result, my little daughter has fallen ill due to the cold, and I’m very dissatisfied with the service provided. A professional was supposed to handle the job, but this situation suggests otherwise. I feel let down by the company and will be seeking compensation for this poor experience. I hope they take immediate action to correct the issue and address the impact this has had on my family’s wellbeing.

"Very friendly and easy to talk to"

Very friendly and easy to talk to. Covered the important areas.

"Good customer service"

Good customer service, and Jordan helped with my cancellation, and was quick to respond and gave important information.
Website needs a bit of touching up though

"Thank you, Jim :) "

Had a phone appointment with Jim. He was really welcoming and chatty. Explained everything really well with my best interest in mind ensuring I got the best deal. Thank you!

"jordan was amazing and helped me out"

jordan was amazing and helped me out