"Great Company"

Ordered multiple times from Goblin Gaming, no issues whatsoever. Every order has always been completed and delivered in great time and condition. At 20% less than the GW price, you can't go wrong. Shame they don't have every item stocked... good for my wallet I suppose!

I will continue to use this site for the foreseeable.

"Got my favorite card games from Goblin…"

Got my favorite card games from Goblin Gaming. Fast delivery, and the games are awesome! Highly recommend!

"Still waiting for items"

Still waiting for items. It's been 20 days since I placed my order. I was told that a couple paints were out of stock and the order wouldn't be shipped until everything was back in stock. I reached out a few days ago and asked if they could ship the items that are in stock now and ship the other paints once they're back in stock. However I was told they couldn't do this unless I paid more postage and packaging. I understand this up to a certain point, but it's been 20 days with no indication if or when the paint will be back in stock. Customer support are very fast with responding, but I feel nothing has been done do rectify the 20 days.

"Sets stuff right."

I thought hard about this review and whether I should give 5 stars. In the end I thought that my experience, although initially negative, was rectified very well and that such an effort to resolve the issue shows this company is a trusted, customer focused retailer and this is worthy of 5 stars.

I have only placed one order with Goblin Gaming, a folio set of RPG books which cost over £60 (or £10 if my wife asks) in June this year, it was a pre-order and the set arrived straight after release but was dinged, the corner was bashed as the packing was just a few bits of scrunched up brown paper in a box. This packing would probably have been OK for one book but for a heavy folio set it was certainly inadequate.

I crossly penned an e-mail to complain and was very presently surprised (not sure that's the right word to use) to receive a nice reply from Sophia from customer services.

She offered a discount or replacement. I'm sure there are those who may take the former but I ordered this set as I wanted it in good condition and chose the latter. I was given a return label to print and even tbough I had opened the set to examine the damage it was accepted without hesitation. A replacement in some of the most secure packing I have ever had the pleasure to recieve was quickly provided...well it took a 10 days or so but much of that was because the parcel was at the postal depot through no fault of Goblingaming.

Sophia kept me updated and responded quickly to any question although I'm sure she was cursing me but that's to be expected and not without cause.

Anyway, is GoblinGaming a 5 star company...yes, absolutely!

They have shown that when something goes wrong they can be trusted to sort it and that they are an excellent, customer focused company.

"Order an item from this store and it…"

Order an item from this store and it arrived damaged. So why 5 stars?

I contacted Goblin Games and they led me through the returns process and sent out a replacement with superb packing to ensure it arrived undamaged.

It's great to deal with personable companies which take care of thier customers instead of an uncaring corporation!

"Fantastic service each and every time"

Fantastic service each and every time

"fast delivery and good communication"

fast delivery and good communication

"My stuff arrived very quickly"

My stuff arrived very quickly, and was well packed

"Order arrived quickly"

Order arrived quickly, well packaged and with a goblin gaming sticker that my kids enjoyed.

"Speedy and well packaged"

Speedy and well packaged. Awesome.