Sussex Pond Doctor Ltd

Builders, Makers and Materials
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174 reviews
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Sussex Pond Doctor Ltd

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5.00/5.00

"Doug and his team did a great job…"

Doug and his team did a great job cleaning our very clogged up small city pond. Doug was responsive to emails in the lead up and on the actual day of the job, they arrived on time, were courteous and hardworking and the fish are now very happy ! Would definitely recommend . Great job. Thank you .

20/02/2023

June Dowsett

5.00/5.00

"A great company"

I'm so pleased to have found SPD through their Facebook ad. From the initial request for suggestions as to how to revamp my pond, to the completed work, the process has been faultless.
Doug, Russell and Craig worked so hard and so well together. They've done a fantastic job and the new pond layout has enhanced the garden.
They went over and above the remit by digging up and replanting some small bamboos which were hiding the pond and even took away some old fencing. The whole area was cleaned when the work was done, including my neighbour's patio, which was used as access.
SPD made the whole experience a pleasure, in spite of the upheaval. I would certainly recommend them.

17/02/2023

Mr & Mrs O

5.00/5.00

"By chance I saw the Sussex Pond Doctor…"

By chance I saw the Sussex Pond Doctor van, made a note of the number & booked an appointment.

On meeting Doug and discussing the options I knew I had found the right company. He listened and found an excellent solution to make my filter cleaning easier to manage, more efficient, within my budget and the aesthetics of my garden,

Doug, Craig & Russell were such a happy team, and worked cleanly and thoroughly taking away all waste etc.

Following the work carried out Doug kindly offered my first check free of charge.

I have now arranged a regular system check once a year.

27/01/2023

L0ulee.

5.00/5.00

"Great Service."

I had an ongoing issue with a water feature which was causing me problems. Doug came to assess the situation and explained my options. I decided on a new water feature and was given a quote the same day.
I am so pleased with the job Doug, Craig & Russell did. Whilst working they tidied up as they went along, were polite and friendly and answered any questions I had. My fish & plants were transferred into a holding pool and well looked after. I can’t recommend Sussex Pond Doctor enough and will be using their services again. Thank you.

25/01/2023

Sammy

5.00/5.00

"I highly recommend Sussex Pond Doctor."

I highly recommend Sussex Pond Doctor.
Communication - Calls / emails responded to quickly.
Time keeping - Always came when they said they would.
Always tidied up before leaving. Cheerful, friendly and polite.
Our goldfish, frogs and newts were all well looked after.
Sussex Pond Doctor completely re furbished my pond and it looks beautiful with a lovely brick edge.
A highly professional team. Thanks guys.

20/01/2023

Sue Keen

5.00/5.00

"Highly recommend Sussex Pond Doctor…"

The team from Sussex Pond Doctor did an excellent job of cleaning out my pond, cut back the overgrown plants and restored the whole thing to a much nicer feature. They left the area around the pond clean, neat and tidy and all on a freezing cold day - thankyou guys.

14/12/2022

Sophie

5.00/5.00

"Large pond fill-in and fish rehoming - highly recommended"

Doug and his team did a fantastic job filling in our very large koi pond (and rehoming our fish).
It was a difficult project as the pond is on a steep raised area with access issues but they solved all the unforeseen problems that arose and did not change their quote.
Would highly recommend them to anyone.

15/11/2022

Rick Daly

5.00/5.00

"Excellent company"

Excellent company , great communication with Doug and well executed regeneration of our natural pond. I particularly liked the consideration that they gave to our wildlife and its protection , all work done manually when machinery would be quicker but very harmful to the natural environment. We will definitely work with Sussex Pond Doctor again.

07/11/2022

sharon collins

5.00/5.00

"Couldn’t recommend pond doctor enough"

Couldn’t recommend pond doctor enough! Have been waiting to have a pond like this for a long time! Doug and his team made that happen, not only that the service was outstanding , dealt with every request, turned up on time everyday, looked after my fish whilst out of the pond, was courteous, friendly and tidy! I can’t stop staring at my pond now, th quality and detail they put in is remarkable! Would highly recommend!

19/10/2022

Julia

5.00/5.00

"Doug, The Pond Doctor"

Doug, The Pond Doctor, came to assess the work to be done on bringing two ponds into one large one for our growing Koi carp. He discussed all possibilities together with solutions of the work and how it would be carried out. Following our agreement of this he sent his quotation and we set a start date. The original quotation was kept to when we paid the bill.
Doug, with Craig and Russell arrived every day on time for the five days they were here. They were very respectful of the garden, fish and plants and sorted out temporary housing for the fish and pond plants.
They kept everything clean and tidy as they went. In fact they used a jet wash at the end ensuring any muddy parts were washed away. All of them were very respectful and polite.
Doug has an absolute passion for ponds in every way, whether it be building from scratch to maintaining or servicing them. He is a great guy who knows exactly how to make your plans become a reality.
We are extremely grateful of his services, leaving us very, very happy and would not hesitate in recommending him and his team.

30/09/2022
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