"Needed to hire a van on the day"

Needed to hire a van on the day, guys we really great and very helpful. Got there collected van in 10minutes and on returnthe same friendly, quick turn around,
Price was excellent and van lovely and clean.

"What a pleasure"

What a pleasure, from minute I picked phone up I was looked after, the staff are amazing, very friendly, very helpful , and very efficient.i would recommend ( even insist ) you try them out , picking van up took 5 mins and returning van took 5 min , so we’ll organised !!! . Great bunch of staff , 5 stars all day long

"We hired a van for removal work"

We hired a van for removal work. Staff were very efficient and friendly, and Van was excellent. Highly recommend.

"Brilliant!!"

Hired a car for the first time and couldn’t have chosen a better company. Brilliant customer service from the guys, straight forward handover after checking vehicle together, lovely Qashqai, smart, clean and lovely to drive. Couldn’t have asked for better. Will definitely use again. Thanks.

"I needed a car ASAP went in to first…"

I needed a car ASAP went in to first and they honestly saved my day so helpful professional and couldn’t of helped me any more they gave me a lovley car and I would definitely recommend and will definitely use again in the future

"Top customer service"

I have just hired a van from First Self Drive Norwich to deliver artwork and want to share what brilliant customer care I received from the team. They were all friendly, efficient and very professional - which made the experience a pleasure!
I will be using them again and I would highly recommend to others - Well done First Self Drive

"A great local business to support"

I have been using First Self Drive any time I need to hire a vehicle since I used to take my son along with me; I sat him on the counter as I filled out the paperwork and had a chat. He is now 19 and too big for the counter! Simon, John and Jonathan always do their utmost to help me out. I have had cars, caddy and transit size vans; they are always immaculate, a thorough inspection is done so you know exactly how the vehicle is when you leave the forecourt. It's their friendliness & helpfulness that will make you return. My last hire, I called with only 24hrs notice. They went to the trouble of removing some back seats in a 9 seater so I could pack in my son's uni stuff, only for a smaller caddy van to come back unexpectedly, (which was what I'd hoped for, but they were all out,) and for Jonathan and David to hoover, clean the inside and wash windows for me to take it straight back out again. They are diamonds! Highly recommend the firm.

"Excellent service"

Excellent, friendly service, great value for money, and brilliant car to drive for a week. It was a great experience using First Self Drive - thank you!

"Outstanding service received!"

Fast, friendly and affordable service, couldn’t have felt more welcomed. The van I hired was perfect and didn’t want to bring it back!

"Not a single downside to these guys."

Friendly and efficient staff, great value vehicle hire. You really can’t ask for more than that. The Luton van we hired was awesome for a self move. So much so that we were talking about getting one!
The van itself was new, clean, tidy, and great to drive.
The tail lift was an absolute godsend, and easy to operate.
The guys running the show are friendly, accommodating and just a pleasure to deal with. I would recommend this company without a moment of hesitation.