"dependable"

excellent customer service

"Poor communication"

1) one of my orders never arrived. Enquiry was escalated but never heard anything back.

2) enquired about nicolites online buying not working. Was told it was but it still wasn't. Second contact was escalated. Then changed to done without any notification or resolution. Still can't buy nicolites.

3) the people a recommended the site to in the beginning have had nothing but problems with communication also.

4) never buying from kiwi drug. Com ever again.

"Great service - poor payment policy"

When you order from Kiwi, everything works and in relatively good time, coming to the US. The website is clear and direct.
However, the "no credit cards" policy recently being enforced has turned me away for all items available elsewhere. Credit cards give the consumer protection; but offering a bank # opens one up to a potential world-wide hurt. I do not mind paying an extra few %s for card use as I'm protected from fraud... without cards I'll use Kiwi as absolutely little as possible.

"Delivery takes very long time"

My order consists of a total of 6 boxes. To be honest, I don't know if I got them all. They would arrive separately about 2 weeks apart. One was a wrong type. And I am not sure I got everything.

"great service"

Helpful and great customer service. Very reliable.

"Reliable , dependable"

Fair prices , quality products , fast shipping. Please add Flexeril or Robaxin to your products list. Thank you.

"Good site."

Delivery time is too long. Otherwise good service.

"Kiwi drug rock"

Every order arrived as promised. Timing sometimes is loner than expected but it's coming a long way. Costumer service is great. They always do what they say they will. That has been my experience. Highly recommend if you are patience

"no customer service, almost no response, took forever"

but in the end they came through, sometimes 6 weeks later but they never burned me, i just think there should be a better way to contact them, and making up for this with a 10% off coupon, first, no yhanks and 2nd, it expired almost immediately, try a 20% off and no expiration and maybe i would have made me consider trying yhen sf

"Fast and trustworthy but it's hard to find a method of payment"

I like Kiwi Drug. They sell good products, they are business wise and they are responsive to their customers. The problem for Kiwi is finding a way to pay using most means of international payment.

This has been the sole reason I haven't used Kiwi drug . I have been forced to use my regular doctor at home.

If payment was straight forward easy five stars. With current payment issues, three stars is being charitable,