"Got the sample pack and was very nice"

Got the sample pack and was very nice. Loved the little bottles. Will definitely purchase in the future

"Great product"

Great product. Fast postage.

"Very hydrating but a little sweet for…"

Very hydrating but a little sweet for my liking across the several flavours I had .
The glass bottle is very cool but not really practical for taking around.

"Prompt delivery"

Prompt delivery, great prices

"I had trouble with the flavours."

I had trouble with the flavours and the stevia sweetener. I don't like the after taste that Stevie leaves. However I really liked the lemon/lime flavour so if I decide to move forward to buy any more that's what I'd buy.

"Always great service"

It is so easy to place an order. My products turned up the day after I ordered them.

"I ordered the package with the 2…"

I ordered the package with the 2 different flavours and a drink bottle and did not recieve the drink bottle.
I got the grap flavour electrolytes and they taste nothing like grape. More so like black current which I do not like.

"Did not reply to any of my emails"

Did not reply to any of my emails with questions about the product. Product posted promptly and as described.

"Love the product and delivery is always…"

Love the product and delivery is always swift.

"I've ordered from this company several…"

I've ordered from this company several times because I love their product, despite its high price for electrolytes. However, they have failed to ship my product on time on three occasions. They didn't communicate any delays or reasons for the delays, even though they had already charged me.

I have a medical condition that requires regular electrolytes, making timely delivery essential. Their service and shipping policies are shocking, and their customer support is even worse. They didn't apologize and only informed me that my item would be shipped sometime next week, which is unacceptable and vague. As a goodwill gesture, they offered me a single sachet, which felt inadequate considering the repeated issues.

It's disappointing when a great product is overshadowed by poor service. I hope they can improve their customer service and shipping practices.