"Svindel …"

Jeg sendte pengene fra den tiende måneden av 2024, og de har ikke kommet ennå. Hver gang jeg ringer, forteller de meg at det har oppstått en feil, og de vil refundere pengene til meg. Jeg trenger bare å vente 10 dager, og dette er hva de gjorde mot meg 4 ganger. Sist gang de sa at pengene ikke ble trukket fra kontoen min, ring til banken din ! Når jeg kommer tilbake til banken de sier at pengene er trukket!! Jeg ba Monygram om å svare på e-post og de nektet!! Og så tapte jeg pengene mine

"Pathetic.people pay fee to get money…"

Pathetic.people pay fee to get money same day but the money is not received the same day. Money gram never have cash to pay receivers always use e-transfer, not even $50. Garbage as service.

"Unilaterally canceled wire transfer without immediate reimbursement"

Tried to make a wire transfer from CHF to BRL which was debited from my CHF debit card, cancelled unilaterally by MoneyGram without a clear explanation, and not reimbursed immediately to my CHF bank account. I tried to contact through their customer service phone number provided in Switzerland, however it lands in the Lufthansa call center (how bizarre is that?). I then contacted them through their customer form in their website, and received a generic message saying that it can take up to 10 days to get reimbursed. Now I don't have my CHF funds to process the wire transfer with another broker (Wise for example, which I never had any issues with in the past), nor the BRL fund in the receiving account. Looking forward to getting my money back ASAP. Case 37937976.

Update Feb 7, 2025: generic response received from MoneyGram as it can be seen below. Customer service is inexistent. Can only recommend to stay away from this platform. Ps: still waiting for my reimbursement.

"Sent money to btasil 14.January"

Sent money to btasil 14.January. Not arrived yet.
Only standard answers: we try to solve… etc.

Doing what they can to avoid direct contact to Clients

Handseife off

"Palestine has been removed from their…"

WHAT A REPLY ??? A chatboot ???
says NOTHING about the issue I complain about !!!
"Why Palestine are removed from MoneyGrams country list" !!!!!!

Palestine has been removed from their App and online.
Even Palestine is not on any terror list ?!!
There are only two solutions:

Money Gram actively support the killing machine
or Money Gram is indirectly accomplice...
What is worse ?

"They customer services have the rudest…"

They customer services have the rudest staff ever … i have got transection went to agent to take money it was bending .. he gave me number for customer services … i called ugly Ana with rude tone of voice hate attitude can bearly speak because she dont want to .. accent from eastern Europe she said bending cannot help ask the sender to call customer services in the country that he send the money from ???? No explanation, and when i try to get more information she gives long time of silent thinking she left the conversation … she wont give a shit ,, and she speaks in very rude way .. i told her why she is not cooperative,, she said that's what i have i told her this is not good customer services attitude she said you can use another services 🤔🤔🤔🤔🤔 never use them again plus they take money from sender and recipient … never use them again it was bad experience with very high rate from both side and worse customer services … western union and other small company did better .

">>WARNING!!<< MG IS NOW A SCAM & RIPOFF SITE!! DO NOT USE!!"

MoneyGram has eroded into one of the sleaziest most dishonest transfer services in the world. You have a very good chance of never seeing your money again if you foolishly trust these horrible people. I recently had a terrible experience with MG and I contacted my friend who works with a group who investigates reports of companies and services who are getting numerous complaints. They agreed to investigate MoneyGram and the results were shocking. In the last year the majority of the 5 star reviews are completely FAKE. We know this because we used the Fakespot Review Checker by Mozilla to check and grade all the reviews in the last 12 months. The FRC is highly accurate and uses a high-tech scientific method to check and grade reviews for authenticity. TrustPilot claims to use a similar system but either that software is not as accurate or they simply have too many reviews to scan them all and that's understandable. After scanning all MoneyGram 5 star reviews the FRC gave a true grade of less than 2 stars overall which is a D grade of the A to F scale the FRC uses. This is a very poor rating that proves the majority of 5 star reviews being submitted over 12 months are not from actual customers but planted by MoneyGram to give prospective users a false perception of the deceitful and dishonest way they've been ripping people off. To get the true and actual results from using the MoneyGram service read the 1 & 2 star reviews of which there are thousands. You'll see one nightmare after another of how everyone lost all their money putting their trust in Moneygram. They've become so corrupt and dishonest that the Post Office and all other substantial MG locations in London have completely canceled their contract with MG and refuse to honor their payouts. The same thing is taking place in Australia. My own experience is even more solid proof of just how corrupt this service has become. Last Christmas I used MG for the 1st time to send a small transfer under $50 to my wife in the Philippines from California. I saw they offered a free debit card you could load money onto and use it as a normal bank debit card. So I signed up easily with no ID required and loaded a small amount to test it. I sent my wife half the money on the card and it went through. I left the rest to use as a quick emergency transfer in case my wife suddenly needed cash. Last week her apartment was broken into when she was visiting her mother and among other things taken the thieves cleaned out all of her food which isn't surprising in the Philippines. So she had no food and almost no money. But when I tried to send her the $18 I'd left on the debit card I got a message saying I needed to show a picture ID to complete the transaction. But my state ID expired in January and I couldn't renew because I was deathly ill with the flu, or possibly covid. So I tried using Western Union but MG wouldn't allow me to use the debit card either to send the $18. I called customer service and complained saying "What kind of scam is this? You didn't ask for ID to deposit the money but now you demand ID to get it back!". The agent sounded like a robot...."Our policy requires an ID to continue using the service". I said "I don't want to use the service....just give me my money back!". "Our policy requires......". I demanded a supervisor 4 times and he kept lying saying he was the only one I could talk to. He finally gave in and connected me to a supervisor who must've magically appeared somehow. But she was nothing but the female version of him and kept repeating the same thing over & over again "Our policy.....". I told her "You take money with no ID but then you won't give it back without ID....that's just stealing. You actually think that's being fair?". "Our policy requires....". It was unbelievable. The company is completely corrupt and doesn't give a flying you-know-what about you. Only a total fool or someone who doesn't care about losing all their money would use MoneyGram now. Read all the horror stories in the 1 & 2 star reviews and see how safe you feel about giving your money to MoneyGram. It's very likely that's exactly what you'll actually be doing....giving them your money. Every reply given to the reviews is very obviously rubber stamped and completely meaningless. Nearly all of them say the exact same thing that is senseless, worthless, and useless drivel. That is certainly not how a decent caring company replies to it's customers. But they shouldn't have to reply to so many angry customers in the first place if they were doing their job instead of ripping people off.
UPDATE: As you can see they gave me their pathetic rubber stamp reply they give to the majority of reviews and it's obviously completely meaningless garbage with no attempt whatsoever to resolve anything. That's because they care nothing about their customers.

"Una compagnia di mer…."

Una compagnia di Mer… , faccio un trasferimento in Messico a mia moglie, viene bloccato,chiamo il servizio alla clientela se ne fottono completamente, mi dicono che il destinatario deve chiamarli per annullare il trasferimento di denaro, mia moglie chiama money gram, gli chiedono se realmente io e mia moglie ci conosciamo se realmente era la persona indicata nel trasferimento di denaro, che manica stro……,!!! Dopo di che mi dicono che in 48 ore mi rimandano i soldi , sono 2 settimane che non ho risposta da parte di money gram, non vi affidate a gente del genere non li consiglio a nessuno

"Best app ever "

To be very honest, money gram is the bestest app I've ever seen and through this app I can easily transfer my funds. Remetly is the worst app I have ever seen, in comparison to this money gram is the bestest and the very good app😌😌. I'm so satisfied with the service

Thankyou

"The money we transfer is safe and at…"

The money we transfer is safe and at our convenience no matter what time there is no problem or hassle it’s very reliable