"I’ve been trying to reach someone about…"

I’ve been trying to reach someone about the app but there is no contact information. I sent a insta message so hopefully someone contacts. No one is reachable

"ZERO CUSTOMER SERVICE"

ZERO CUSTOMER SERVICE. NOT EVEN A NUMBER TO CALL.

"No customer service I booked 400$…"

No customer service I booked 400$ rental and then the owner canceled but there is no way to reverse the payment. Also it charged me in full at the time of the reservation, with no way to reverse payment. Now I got to call my bank what a joke they could have a good thing going here but can’t help stupid!

"I want to love but…"

I want to love it i want to like it but customer service is nonexistent. i rent out 2 mud mixers and have specific questions and there is no number or email to call. ill try here.

1. when customer does not click the check out button on the app, or the check in equipment. do i still get paid? ( today customer returned my equipment that he rented for 5 days, he never clicked on the check in or check out, I checked in and checked out the equipment via the app)

2) if customer rented for 4 days and wants to extend the rental to 7 days, does he pay the 7 day rental fee or is it multiplied one day rental x 7 days?
also does he have to return the equipment to add the additional 3 days or can he somehow extend it from the app?

3) if someone rents for one day is that 24 hrs or that day? will he get charged extra if he keeps it longer like 26 hrs or 27 hrs?

4) does someone have to be there to physically check in and check out equipment (im trying to make it as seamless a possible)

5) i want to charge a $150 cleaning fee if equipment is brought back with harden concrete on it. how do i do that?

6) how do i see my review, or rating how do i review customers or see their rating?



those are just some of the questions, have more.

"I made so much extra money on this app"

I made so much extra money on this app! Great way to make money!

"Very easy process to list my equipment"

Very easy process to list my equipment! Listed a pull behind grill, table saw, fishing kayak, boiling pot, bike rack and generator! Awesome side hustle to earn extra money!!!

"Easy process from start to finish"

Easy process from start to finish. Better pricing than local rental stores, and would much rather rent from a neighbor. Love the idea and ease!

"Just got paid $2200 from Rent My…"

Just got paid $2200 from Rent My Equipment for renting my Bobcat Skid Steer out. Soooo exiting especially right here at Christmas time. I just listed a few months ago and this was my first rental but who would have ever thought I would make that kind of money by basically letting someone else use it. Everything went well. App was relatively easy to use but I'm just so pumped. Christmas paid for!!!!

"I don’t have much storage space where I…"

I don’t have much storage space where I live but love the outdoors. Found a fishing kayak on the app and was able to rent within a day to enjoy for the weekend. Incredibly easy process and definitely will be renting again!

"Great experience renting"

Great experience renting. Can’t wait to put a few pieces of my own on there