"Avoid like the plague!"

I've spent four weeks waiting for this company to clarify why they want to scalp me for $15 to ship 12 tiny nuts that can be sent for $2 in a first class envelope, along with $30 (!!) for the nuts. Every interaction takes a week. These people are incompetent id*ots. AVOID LIKE THE PLAGUE

"Sales staff helped me pick exactly the…"

Sales staff helped me pick exactly the rack and accessories for my application, and even though they couldn't sell me a separate item that I wanted (a printer cart) they were able to directly me a local sales agent who was. Helpful, cheaper than I thought it would be, and the pre-assembly means you can roll it off the truck and into your computer room.

"The products were the correct solution …"

The products were the correct solution for my needs. Rack components were high quality, strong, and well priced.

"Warning for Canadian customers"

Warning for Canadian customers, was shipped by UPS and required customs brokerage fees which added an extra $53 to the price.

"Great Selection & Service"

Visited the local showroom in Dallas, TX. Talked one on one with Laura. She showed my all the different solutions that would best suit my needs. Got some of my order the same day and the rest was shipped out to me.

Very Satisfied.

"Awesome variety of products to solve …"

Awesome variety of products to solve any racking/stacking situation. It's amazing where people expect us to magically install gear but I always know that Rackmount Solutions has something to solve it for me. My first stop!

"Very professional and great service"

Very professional and great service. Awesome product

"One of the few good ones left..."

One of the few companies left who truly care about theur customers. I have never experienced such wonderful customer service. Throughout my entire purchase, Rackmount was there. They answered questions, showed me equivalent alternatives, went out of their way to make sure I was happy, even if it meant losing a sale. I could have purchases my rack for a little cheaper of a price from another company, but they never replied to my email!!!! With Rackmount, I'd get a response usually within the hour of sending an email. My customer manager even got me free shipping and because of this, I think I ended up paying less than I would have from the other company. Rackmount truly cares about their customers and not only treat them as humans, but they treat them as friends!!!!

"Keep doing what you do"

Keep doing what you do. Good communications with emailing order and shipping updated. Good job getting the order out the door within 24hous

"Very pleased with products"

Very pleased with products