Modacases

Electronics & Technology
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12 reviews
Overall Rating
Customer Reviews about

Modacases

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Sandra Keller

5.00/5.00

"I love my new phone case"

I love my new phone case. I get stopped and asked where can they get one.

19/02/2025

Valerie Linton

4.00/5.00

"The cases were pretty but very flimsy."

The cases were pretty but very flimsy.

21/01/2025

parminder singh

2.00/5.00

"Phone case"

The case does n

16/01/2025

Kari

1.00/5.00

"Damaged in production and won’t allow for return "

Disappointing Product and Customer Service

After much delay, my iPhone case finally arrived, but I was shocked to find all four corners damaged. The gold paint was smudged and missing in areas, likely because it hadn’t dried properly before packaging. On top of that, the packaging itself was poor, which only added to the damage. The case looked beaten up before I even had a chance to use it.

I contacted the company immediately, but their response was disappointing. They blamed the delivery service and have since stopped replying to my emails. I requested a replacement or at least the ability to return the damaged case, but I’ve been completely ignored. Now I’m left with a defective product, negative $50 and no resolution.

It’s upsetting because their customer service was helpful when I needed tracking information, but the moment I had a legitimate issue, they dismissed me entirely. Even Amazon allows returns for defective items—I feel robbed that this company won’t even offer the basic courtesy of a return or replacement.

Save your money and avoid this company. Their lack of accountability and poor customer service makes them a risky choice.

27/12/2024

Tracy Jordan

5.00/5.00

"I love the individualality of my phone"

I love the individualality of my phone. It’s colors and style are a cut above and the quality and price are great!

24/09/2024

Julie Scott

5.00/5.00

"Love my phone case"

Love my phone case

24/09/2024

Stella

1.00/5.00

"Unfortunately the cases were I thought…"

Unfortunately the cases were I thought they would be more sturdy but they are not

06/06/2024

Carolyn Mimms

3.00/5.00

"It takes way too long to get your item"

It takes way too long to get your item. I still don’t have it. Ordered another cover from someone else and already received It in like 3 days but I am extremely excited to get this one

05/04/2024

Michael

5.00/5.00

"Very impressed with my phone case have…"

Very impressed with my phone case have two of them now easy to purchase quick on delivery and worth the money made well will buy again in the future

01/04/2024

Cy

1.00/5.00

"Not great"

Came in kind of misshaped. Did not cover one of the corners very well and also looked very used. It had scratches and the corners looked like it had been dropped quite a few times. Not super happy and the shipping took a long time. Won’t order here again

24/12/2023
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