"Great customer services and…"

Great customer services and communication highly recommend.

"Gorgeous sofa"

Gorgeous sofa, fantastic customer service! We bought large family corner sofa – Felix from Pepper Sq. We are so delighted with our purchase! Sofa is extremely comfortable to sit on and looks gorgeous in our space. Online customer service was also excellent. The sofa has been delivered in 5 weeks as stated on website - great communications all way through. I highly recommend this company.

"Excellent service & product"

Excellent service, delivery and product. Took a bit of a chance ordering online and not seeing the dining table, but it didn't disappoint and the quality and finish is beautiful and matches perfectly with our new kitchen.

"I ordered a set of 6"

I ordered a set of 6 – cane chairs. These have really exceeded my expectations. They are each beautifully crafted – it is quite apparent there is a considerable degree of hand crafting in these classic Vienne café design chairs. The company’s delivery service was perfect, as was communication leading up to delivery. I would recommend peppersq.com most highly.

"Sold my order to somebody else"

Ordered a coffee table from them. 2 weeks after ordering, they emailed to say they had sold the last item 1 week ago. So sold the thing I had purchased. They did offer a refund but the 15% "apology" voucher was just the same voucher code printed at the top of their home page. Not super reliable.

"Slow delivery, poor communication"

The product is of good quality, albeit one of the side table wobbles a little as one of the foot is slightly shorter than the other three. I would give the product 4*.

The delivery guys were nice, polite, and efficient. They set up the bedside tables. I would give them 5*.

The buying process was however not as good. The website had misleading information about lead time (1-2 weeks) and mentioned that during Christmas there might be a delay without specifying how much. I placed order on Dec 28th and when two weeks passed and I did not hear from them I called. I was told that they just opened since the holidays and there was no way I would get it before end January/early February. I expected them to be more upfront about the delivery and state clearly on the website they would close for three+ weeks for holidays and a 1-2 weeks lead time is actually a 4-5 weeks lead time.

"Responsive helpful customer service"

Responsive helpful customer service. Sofa delivered in good time. Good communication

"Great customer service and Table"

Great customer service and absolutely love the table we got. The table is unique and fits our purpose and space perfectly so glad someone is making it! Build quality is very good.

"Great extending table"

Really nice quality extending table at a reasonable price. We managed to seat 12 people comfortably around this table (180 x 160 extended) for Xmas day meal

"Perfect company to order from"

I had a problem when making my order online and had to call the customer service and they were very helpful. My order was dispatched on time and they kept me updated. The delivery was fast as the furniture comes from EU. The delivery company was professional, they took all the packaging with them and delivered on my bedroom and more important is me and my partner loved the new furniture:)