American Surplus
Randy
"Charging unit we ordered didn't come…"
Charging unit we ordered didn't come with one of the cables needed for install. Not disclosed and is a common sense assumption that it would be included. Company didn't want to ship the cable and said it was our responsibility. Unit also came pre-configured for a different setup despite a few emails confirming it was for a 240v application.
ANTONIO MENDES
"Great communication"
Great communication, awesome answers to questions.
Tom is great to work with.
Mike R
"Very helpful Customer Service Reps"
Very helpful Customer Service Reps. Nice sharp pencil for calculating prices. Shipping easy and accurate. Broad and ever-changing inventory.
David Mcmullen
"Josh was an excellent person to work…"
Josh was an excellent person to work with in the sales department.
Pleasure speaking with him and he helped solve my concerns.
Jp
"They had everything ready for pickup…"
They had everything ready for pickup and all the parts were there and it all fit perfectly.
customer
"Our order was handled by Bill Lizotte…"
Our order was handled by Bill Lizotte from start to finish. We needed to run a system temporarily which required two conveyors. Conveyors arrived ready to go as promised with correct incline legs and flat conveyor legs. It was easy to assemble and was plug and play.
Drew S
"Awesome"
Always have what we need and extremely helpful. Easiest transaction I made in the last year.
customerHenry Sampson
"It’s great working it’s been an honor working with American…"
It’s great working with American Surplus, they are on time and get the deal done.
I will certainly recommend American Surplus to anyone who field of work are in need of their equipments
Bradford L
"pallet rack wire decking - reasonable pricing, wrong decks arrived"
Ordered wire decking for pallet racks. Quote and order process was great. Delivery was on time and condition expected, however a problem was discovered after delivery.
What i didn't discover until we unstrapped everything later is exactly half of the decks buried in the stack were 8" short. In other words, i paid for one size and got a smaller size that leaves a large gap in my racks.
I contacted my last AS contact via email explaining the situation and have heard nothing since.
customer
"good service Matt"
good service Matt
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