American Surplus

Construction & Manufacturing
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280 reviews
Overall Rating
Customer Reviews about

American Surplus

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Randy

3.00/5.00

"Charging unit we ordered didn't come…"

Charging unit we ordered didn't come with one of the cables needed for install. Not disclosed and is a common sense assumption that it would be included. Company didn't want to ship the cable and said it was our responsibility. Unit also came pre-configured for a different setup despite a few emails confirming it was for a 240v application.

13/02/2025

ANTONIO MENDES

5.00/5.00

"Great communication"

Great communication, awesome answers to questions.
Tom is great to work with.

10/02/2025

Mike R

5.00/5.00

"Very helpful Customer Service Reps"

Very helpful Customer Service Reps. Nice sharp pencil for calculating prices. Shipping easy and accurate. Broad and ever-changing inventory.

03/02/2025

David Mcmullen

5.00/5.00

"Josh was an excellent person to work…"

Josh was an excellent person to work with in the sales department.

Pleasure speaking with him and he helped solve my concerns.

29/01/2025

Jp

5.00/5.00

"They had everything ready for pickup…"

They had everything ready for pickup and all the parts were there and it all fit perfectly.

22/01/2025

customer

5.00/5.00

"Our order was handled by Bill Lizotte…"

Our order was handled by Bill Lizotte from start to finish. We needed to run a system temporarily which required two conveyors. Conveyors arrived ready to go as promised with correct incline legs and flat conveyor legs. It was easy to assemble and was plug and play.

10/12/2024

Drew S

5.00/5.00

"Awesome"

Always have what we need and extremely helpful. Easiest transaction I made in the last year.

10/12/2024

customerHenry Sampson

5.00/5.00

"It’s great working it’s been an honor working with American…"

It’s great working with American Surplus, they are on time and get the deal done.
I will certainly recommend American Surplus to anyone who field of work are in need of their equipments

12/11/2024

Bradford L

3.00/5.00

"pallet rack wire decking - reasonable pricing, wrong decks arrived"

Ordered wire decking for pallet racks. Quote and order process was great. Delivery was on time and condition expected, however a problem was discovered after delivery.

What i didn't discover until we unstrapped everything later is exactly half of the decks buried in the stack were 8" short. In other words, i paid for one size and got a smaller size that leaves a large gap in my racks.

I contacted my last AS contact via email explaining the situation and have heard nothing since.

12/11/2024

customer

5.00/5.00

"good service Matt"

good service Matt

16/10/2024
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