"Excellent Secondary Glazing Units"

I have now purchased several secondary glazing units from Clearview for my hotel and they have worked brilliantly. The units are high quality and extremely well made. I can highly recommend Clearview.

"Hopefully the product is better than the service! "

Window delivered a week ago. The drill guide template was missing. It took over 24 hours for a response from Clearview after my initial call to report this. Apologies accepted from Clearview and one is ‘in the post- first class’. Still waiting. Today I emailed suggesting that they put one in the post gteed next day delivery (why wasn’t this the first response solution?). No reply to my email. Hopefully the product is better than the service although with such a low bar that shouldn’t be difficult.

"Excellent service"

Excellent service from start to finish and fantastic product. Cannot fault the product or customer service at all.

"Over the moon"

An awesome experience from start to finish. Speaking with a competent and knowledgeable rep called Aaron throughout who made the ordering and delivery an absolute breeze. Gorgeous products that will save real cash and built to the highest of qualities. Would Recommend!

"At this time I cannot recommend…"

At this time I cannot recommend Clearview having had a very good purchasing experience back in October.
However, 9 days ago one of the units buttons for opening the double glazing suddenly broke, leaving us unable to access the exterior window which is open.
They have failed to respond to my report of this with a solution so I am under-whelmed. Let's hope they will now sort it.

I have since had a response (16/1) from my chasing and for some reason their standard procedure is to have a photo since which I said was unnecessary as it adds no value. I maintain that it was unnecessary and poorly communicated when I told them it was unnecessary.

"My second 5* review of this company"

My second review of this company. Another batch of secondary glazing units with sliding windows. Very pleased with the ordering process, the communications, and the quality of the product. After fitting, found a small problem with one of the catches. Customer services responded very quickly and sent out a replacement which solved the problem. (Thank you Aaron.) You can tell a good company by the way it responds to unforeseen issues. Will use again.

"Friendly, decent, honest"

A really friendly, helpful and caring company that provides well-made and -conceived products. We saw a significant reduction in noise as a result of our window, though the installation itself was a little bit fiddly. But they were genuinely so helpful throughout the whole process, and a really decent and honest bunch.

"Could be better made."

The product worked in keeping out the noise and once fitted, they were snug and looked OK. My only issue was in the quality of manufacture; fixing holes drilled in the wrong place, holes not countersunk. I had to re-drill my own and due to a lack of space, could not countersink them, so had to put the holes off-centre so they didn't interfere with the window movement. On the whole, I expected better as the window was not cheap. As an experiment it worked, secondary double glazing does a great job of cutting out the noise, just don't think I'll be buying again.

"Great products and service"

Had a number of secondary window panes from Clearview the service is great and the products are great too.

"Good DIY secondary glazing"

DIY secondary glazing which is well designed, well made, and straightforward to instal. Ideal if you have traditional old sash windows which you do not want to rip out and replace with plastic.