WellAway

Financial Operations and Advisory
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27 reviews
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Customer Reviews about

WellAway

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Carolina

5.00/5.00

"Great health insurance"

Great health insurance, excellent price!

01/08/2024

Meiling Andersen

1.00/5.00

"US student insurance is a fraud"

US student insurance is a fraud.
it says that if school reject the student plan, you will get a full refund within 30 days.
its a scam, no one on the insurance company to process your request, no one, daily phone calls, messages, emails - no response, or someone response "I will pass your info to the right department." No one response.

05/10/2023

Gilles

1.00/5.00

"the worst insurance company"

the worst insurance company : well away
We purchased this insurance, hoping that as an expatriate it would maybe be a better Insurance, than the regular American Insurance. We were completely WRONG!
The premium for us was $18,000 a year, and what a disappointment. First, we paid $1,800 a month, for basic to No coverage in the end. Trying to get approval for anything, was always a delay, that would end in billing calls, because they were so slow. Pharmacy’s don’t recognize this insurance, so again out of pocket. What was that $1,800 a month used for? They didn’t cover emergency room at all, and they are based in Bermuda! This ALL should have been a red flag, that they were not recognized anywhere we tried to use it. I could go on and on, about how horrible this insurance is, but please take my word for it. I would hate to see anyone else getting taken advantage of through this company. Lesson learned, I should have just went with an American insurance company.

15/06/2023

(Private Customer)

1.00/5.00

"Don't use - electronically backwards"

Seems like a one person company. I'm exchanging emails directly with Chief Medical Officer Underwriter.

Their communication consists of sending you html files attached to emails that you have to download and open and then you get a PDF that looks like someone took with their phone.

And that's when they onboard you. God help me when I file a claim.

04/11/2022

Benjamin Lugassy

1.00/5.00

"This company is definitely a scam"

This company is definitely a scam. Must be run from a basement. The website is despicable, the processing claim time is over 6 months. The staff and employees are rude and disrespectful. If you want your insurance experience to be worse than Hell, choose wellaway.

16/12/2021

Thibault Lallement

1.00/5.00

"Worst expat insurance"

Worst expat insurance. Very long claim processing time, customer support is poor. I have been with them for 3 years (too long) and always told myself to leave. This time, I'm done. Bis repetita: poor customer support, unreachable, expensive insurance (+12% from 2019 to 2020 for my subscription!). When you pay 7000$ per year/person, you expect a reactive and quality support.
Coverage is equivalent to other expat insurances. Not worth the price.

Will go with April or could give a try with blue cross shield.


Any other suggestion is welcomed.

18/12/2019

Andrew Johnson

5.00/5.00

"Professional"

Work well-professionally and great customers services when buying expatriate insurance.

06/03/2017
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