Kamsons Pharmacy

Hospitals, Clinics and Labs
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734 reviews
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Customer Reviews about

Kamsons Pharmacy

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Clair Henley

5.00/5.00

"2 mins walk"

2 mins walk, no waiting and a professional service

16/10/2024

Stephen

5.00/5.00

"Brilliant...punctual and polite."

Brilliant...punctual and polite.
Great customer experience

16/10/2024

Jorge Cepeda

5.00/5.00

"Punctual friendly and reassuring "

Punctual friendly and reassuring
Carmen the pharmacist who gave me the vaccinations explained everything very well and i felt looked after and reassured

16/10/2024

MRSTHERESAOWEN

5.00/5.00

"Well done Kamsons"

I was seen on time. I was taken in to a private room and given time to relax by a very polite pharmacist. Completely good experience from start to finish. Thank you.

16/10/2024

Mr C Savage

1.00/5.00

"Shocking service to the elderly in the community."

I need to be clear that if zero stars were an option, then the Southwick branch of Kamsons would receive that rating.

Sadly I'm at that point in my life where I am spending quite a bit of my working schedule also looking after my elderly father, which can be extremely challenging and stressful.
I feel this company struggle to do the basics where prescription deliveries are concerned. They don't deliver when they state they will, and just fail to show up at all, for days on end. When they cannot fulfil requirements fully, they will not supply what they do have.
This shocking service has been going on for a long time.
I have spoken to the same member of staff on numerous occasions now, who could not seem to care any less, if they tried. The Manager refuses to come to the phone and discuss the matter or the frustration it causes, and so now I have taken the only option I feel left open to me and they have lost the business.
Sadly they are big enough as a company, not to actually care.
I don't feel they deserve to take that portion of funding from the NHS any more if they can't do the basics.

I cannot seemingly resolve the issue, so I have reported them to my fathers surgery and I feel I should let others know, in order that they can at least make an informed decision when choosing their prescription delivery options, as there are other chemists available.

16/10/2024

customer

5.00/5.00

"Had a flu jab"

Had a flu jab. Very clean and had temperature taken beforehand. Very friendly and polite

16/10/2024

Colin

5.00/5.00

"Flu Vaccination at Kamsons."

As with all our dealings with The Meads Branch of Kamsons, the arrangements for the flu vaccination were simply A1 in every respect !
Many thanks.

16/10/2024

M.Walker

4.00/5.00

"appointment on time"

appointment on time. Medic/pharmacist? very kind and reassuring.No problems

16/10/2024

Shelley Brazier

5.00/5.00

"Was given vaccination on time"

Was given vaccination on time, no wait. Private area with very nice lady.

16/10/2024

Kate

4.00/5.00

"Very helpful staff"

Very helpful staff. Wasn't hurried but efficient service.

16/10/2024
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