Sicily by Car
Kapsalis Damianos
"Esperienza sicily by car!"
Pessima esperienza
Dall accoglienza allo sportello aeroporto Treviso,fino all auto(motore salvato dalla mia esperienza,mancava olio!!)
Allo sportello sicily by car,con poche parole,mi hanno obbligato di pagare,senza la mia volonta,la copertura extra di 112,00 euro!!!
E la scusa sia che la mia carta e debit e non credit!!(nolleggiato fin ora in italia centinaia di volte, CON ALTRE COMPANIE,tramite debit,senza nessun problema e extra cifre!Solo la garanzia,che alla fine viene sostitiita.
Specifico che anche Sicily by car,ha chiesto una garanzia di 300,00 euro!(a parte gli extra 112,00 euro).
Non ho specificato ancora se e la politica generale della compania..o era una decisione della signorina erogante allo sportello.Perche facendo le extra coperture guadagna il suo percentuale!!!Peccato!!!
Sutherland MacKechnie
"Car unroadworthy from pick up. Charged tow fee."
We rented a car in Florence City from Sicily by car through Zest on August 31st 2024.Immediately on driving away from the pick up the clutch/gear box didn’t function. the gear could not be disengaged and in order to stop at lights the car had to be deliberately stalled.The car was unroadworthy and extremely dangerous. We stopped as soon as we could and phoned the company. We had to watch over an hour for a tow truck. We then had to pay to get a taxi to the airport to get a new car.
We have now been charged for the tow truck fee.
This is totally unacceptable. There is no way we could have known of the issue on the initial pick up check without driving the car.
It presumably is not legal to provide a dangerous vehicle for rental.
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