"I never received tracking information…"

I never received tracking information for the product that I ordered and I didn’t receive my complete order that I paid for. The staff was very helpful in finally tracking my shipment but it was still a disappointing experience.

"Responsive and great product"

Responsive and great product. Saved $4 a square foot over the local company. Will use again for sure.

"4 times now, always what i expect"

I've ordered 4 times already, and no problems at all. Great for the price.

"Timely"

Came on time and look great

"Delivery was 2 weeks late"

Delivery was 2 weeks late
There was no communication as to shipping .expected delivery..in route .. delays..nothing. I had to jump through hoops and call constantly to get my info...
Dean Torres said he would get info and get back to me..for over a week I couldn't get answers..no one would answer my calls or tell me garbage

Therefore..I will not recommend you
I will not use your services again.
I will not look forwards to hearing any of my counterparts used you for there needs

Not even a recommendation to be refunded for the almost $500.00 I was out for delivery and shipping fees.

"Customer service was good"

Customer service was good. The product was horrible. It was vinyl plank on sale. Now we know why it was for sale. It had so much glue adhesive on the back it got on everything. The paper back came off in pieces. We had to used goo gone to get it off our hands and floor. It was the worst experience. Never again

"Happy customer"

Very pleasant staff to work with, and team kept me updated regularly.
Pricing was very competitive.

"Had a bad experience"

I had to wait two weeks more to get my shipment when my shipment actually got to a terminal in my state s's the delivery company could not deliver my tile due to the fact that their equipment only had 1500 limit on it and each one of my pallets was I had to hire people to come in and break down the pallets and lessen the weight I've had to call every day to see where my order was it has been at the estes terminal since January the 29th and I'm still waiting for it to get here on the 4th of February I've actually had a very horrible time with this and I'm not happy at all

"Flooring Sample"

I needed a sample of laminate and you sent one in an expedient manner. Thanks

"Super easy to deal with and great prices"

Super easy to deal with and great prices