"This company treats their employees…"

This company treats their employees very poorly. They have 0 integrity. Don’t do business there.

"Disappointing for sure!"

UPDATE: They contacted me finally on Thursday saying they no longer had the item in stock (the item was still in stock when I emailed, they waited to reply until the day after they sold out) & offered me either a 15% refund of the item price or I could return it. I said I wanted to return it that same day & since haven't heard anything back. It's been 6 days now!! Absolutely ridiculous

I had nothing but good experiences with this boutique...at first. I recently found a small stain on one of the tshirts I purchased when I went to wear it for the first time. I emailed them on Sunday...still nothing today (Wednesday). Totally disappointed since they have super cute clothes & I was likely to keep ordering from them until this.

"I have been an online shopper of theirs…"

UPDATE:

**I just receive a personal phone call from the new owner apologizing for the inconvenience and lack of communication. She also emailed me a gift card which was very above and beyond. I was completely shocked and it totally showed me how they care about their online customers.

I have been an online shopper of theirs for awhile. I absolutely love their clothing and when we drove through their area on our vacation last summer I had to stop in and see the store in person.
That being said, if you online shop be aware that they may run out of an item you purchased and just remove it from your cart. This has happened twice to me. I end up getting an email saying I’m refunded with no apology for the inconvenience or a discount code. Just an email saying I have been refunded. This was upsetting as I needed a skirt for an upcoming event, received an email saying they shipped my order (skirt included), and then received another email saying the skirt was refunded. No explanation that they ran out or apology. They also are very hard to get ahold of when I tried to clear up the situation.
Love the cloths but the online customer service isn’t great.

"Amazing clothes!"

Amazing clothes!! Love the vibe

"Good Quality both online and in store"

I honestly always shop here. Both online and in store. It may seems a little pricey, but quality is great and you can find some great sales here!!

"Delivery was quick and the dress is…"

Delivery was quick and the dress is wonderful and I love the way it fits

"i emailed them because i wanted to…"

i emailed them because i wanted to return policy. been a week no response

"Love shopping at hope ave"

Love shopping at hope ave! Always have the best customer service and feel so supported! Never disappointed.

"Saw Jenessa Sheffield tag you on…"

Saw Jenessa Sheffield tag you on Instagram and I just so happened to purchase during their 50% off sale and got some really great pieces!

"Thank you!!❤️"

All the cloths came here on time and I live in Hawaii! I love all of the items I can’t wait to shop here again ❤️