TutorCruncher

Electronics & Technology
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105 reviews
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TutorCruncher

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Emily

5.00/5.00

"We have used Tutor Cruncher for many…"

We have used Tutor Cruncher for many years - they are always quick to solve problems and have made the running of our business much smoother too.

06/11/2020

Lisa

5.00/5.00

"Powerhouse team and system"

Amazing CRM system and support. Have been a user for Tutorcruncher for many years. I love how they are so innovative and anticipate the road ahead with the user's experience in mind. A friendly team of people who are very helpful, too. Thank you for your incredible service!

04/11/2020

Maria

5.00/5.00

"The TutorCruncher team are excellent"

The TutorCruncher team are excellent! The software is also very user friendly - I cannot recommend more.

04/11/2020

Rocki

1.00/5.00

"Avoid this company at all costs. Fake reviews and abusive to customers seeking support"

Avoid this company at all costs. They mess up your profiles and job prospects and categorically refuse to respond to requests for support. They ignore email requests. They ignore phone calls. From the moment you apply for jobs with tutoring organisations, TutorCruncher will cause you stress by constant bugs and website failures and there is absolutely nothing you can do about, since TutorCruncher just aren't interested and cannot be bothered.

UPDATE: I have just received a threatening message from Trustpilot, requesting that I reveal my identity to TutorCruncher and that I have 2 days to do so. This is a worrying development. I have also finally received a response from TutorCruncher. This response was very abusive and resorted to calling me names, saying that they do not have to respond to customers. I can provide a copy of this email upon request. Now, TutorCruncher are attempting bully and intimidate me by demanding my details. I will not provide these details for my own protection. It would seem that Trustpilot are NOT impartial either and favour companies who provide fake positive reviews, since they sent the request from a `noreply' Trustpilot email address, thus preventing me from responding.

22/10/2020

Michael

5.00/5.00

"Nabeela goes above and beyond to clear…"

Nabeela goes above and beyond to clear my major confusion! Tutorcruncher's customer service is certainly top notch!

20/09/2019

Chris Sawyer

5.00/5.00

"Great system!"

I've worked with TutorCruncher a few times in the past and I'm always extremely impressed with their level of expertise and service. The system itself is a dream to use and I would recommend it to any company looking to run a tutoring company! Integrating TC into a website is especially great.

30/08/2019

Constance

5.00/5.00

"I cannot recommend TutorCruncher more…"

I cannot recommend TutorCruncher more highly.
I have spent many many hours on the telephone to them (I am a luddite) and their patience, clarity and all-round helpfulness is incomparable. My team and I both feel that the service they provide is second to none.
The platform itself is simple, easy and extremely efficient: if only TutorCruncher would roll out to every aspect of my life, and take admin off my hands entirely.
TutorCruncher is also responsive to suggested changes, and always make us - their client - feel valued.

13/08/2019

Edward

5.00/5.00

"Top tutorcruncher!"

Well done Nabeela! Great start to your new role.

13/08/2019

Tushar Imdad

3.00/5.00

"Probably the best - but could easily be better"

For the cost, the value is excellent. I would simply keep tabs of clients and students via email and texts. With TC, I love the automated invoicing, billing and payment integration. The support is personalised and very helpful and hands on. I had been wondering for a while how I could afford to pay designers to integrate tutor profiles and link them to clients and automated forms, etc. TutorCruncher does all this. And their costs are very fairly scaled according to the size of your business. A God-send!

UPDATE - after the honeymoon period wore off problems mounted. Unfortunately, they made a new policy where you could only get text support unless you pay a hefty monthly fee. And they only guarantee 48 hour response time. So this is frustrating. My agency charges clients in advance. The system is awkward in dealing with these 'credit requests' as often It is complicated to marry such payments with the automatic invoices that go out after every lesson. I've lost at least 2 clients who hated TC due to the complicated nature of understanding balances, invoices and credit requests.

17/11/2018

Luke Courtier

5.00/5.00

"TutorCruncher is a fairly …"

TutorCruncher is a fairly extraordinary, and indeed, expansive, multi faceted business management software that has helped us out no end dealing with a high volume of clients, administration and invoicing. I'd recommend it wholeheartedly as a tool for managing any sort of business in the education sector and beyond.

Furthermore, the team themselves are excellent - constantly responsive to any feedback from us and giving us a full lowdown every time they update or make changes (which in themselves always feel a direct response to user feedback).

Their customer service is second to none and their response time is immediate.

Highly recommend.

25/04/2017
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